Friendly and helpful check-in staff (always a great sign of what's to follow). Large clean room with a comfy bed and a large and bright bathroom. Great shower. Lovely (massive choice) breakfast included in the room cost. Beautiful outdoor courtyard/cloister. Right at the "start" of the aqueduct, short walk into the historic center. It's kind of perfect really.

The high point was the courteous & efficient receptionist (Maria?) at check in. Bar & restaurant were substandard & the staff poorly trained -starter, salad, main were all brought at one time and dumped on the table; wine slopped into the glass like at a village bar on the Camino, which we had just finished. We had booked two nights ‘nice’ hotel after the Camino, planning to just relax in the hotel, but after the first experience with the bar & restaurant we had all our subsequent meals out. The paint was peeling & the plaster chipped, not expected, but forgivable if the rest was ok. However, housekeeping, while ‘cleaning’ the room, did not bother to clear the used tea cups. There was no chair in the room & the night receptionist expressed surprise & promised to have one sent up. The chair never arrived. We would not stay again

Hotel is ook het startpunt om het aquaduct te ontdekken...centrum vlakbij, gewoon een paar minuten stappen langs de "muur".

Everything was great. Location excellent and very convenient.

Excelente hotel, impecable y muy buena experiencia

Lovely characterful property that has been renovated to a good standard. We were in the cloisters and the rooms are lovely. It is worth eating in the cloisters as the food is good and the setting fabulous. It was a highlight of our 2 day stay. The hotel is at the start of the aqueduct and is a bit of a walk into the old town but it wouldn't stop us staying again.

Beautiful hotel. Staff was so polite and helpful. Food was delicious. Location was ideal and the parking onsite was very convenient.

Quarto grande e confortável. Excelente cama. Café da manhã muito saboroso. Restaurante excelente. Equipe de recepção pouco simpática.

Propriedade muito bonita, com excelente restaurante, muito bom café da manhã, mas localizada longe do centro histórico, tem um ótimo estacionamento conveniente somente para quem viaja de carro.

Carmen at the front desk was amazing!!! Excellent breakfast! Comfortable bed👍‼️

Rooms very comfortable, the staff os very kind and helpful and the hotel is in very good location near the Acueducto

It’s ok hotel for the price but in need of remodeling! About 15 minutes walk to the aqueduct from where the old Segovia begins.

Quarto limpo mas antigo Pequeno almoço suficiente Sem sentido cobrarem estacionamento nas condições em que é, além de que obrigam a tirar o carro logo no check out

Excellent facility, converted monastery, helpful staff, nice breakfast included, close to historic aqueduct, attached restaurant-bar-cafe

As a former monastery, this is a really cool place to stay. It is very close to the beginning of the aqueduct as well which takes you down to the central core. Easily walkable to all the interesting sites. The history and ambiance is something to experience. The menu in the restaurant was awesome with good service. Reception staff were friendly and helpful. Happily stay again.

Quartos espaçoso e confortável, a chave é física, e não cartão eletrônico. Fica um pouco longe das principais atrações da cidade.

The hotel did not seem like a four star rating, its more like a two star hotel. The only nice thing about this hotel is the cloister area and the city location. The hotel needs a big update, better rugs and curtains as they were old and dirty looking and maintenance for the remaining parts. There is no airfan extraction in the bathroom. The breakfast was OK but the spanish tortilla and hard boiled eggs were cold.

Petit dejeuner bien varié de bonne qualité . Tous c est bien passé, je trouve ce pendant Même si on n'est pas la pour ça, il n'y a que des chaines espagnoles à la télé ,et très peu de personnes ( voir pas du tout)de personne qui parle francais, (4 étoiles avec tous le étrangers ,a Segovie) Mais ce n'est pas grave avec la bonne volonté du personnel nous avons passé un bon séjour merci à elles.

Magnifique hébergement. Tout est parfait !!! Nous avons été enchantés et reviendrons volontiers. Seul bémol en dehors de l' hébergement lui-même : nous n'avons pas compris pourquoi payer un parking alors qu'il y a des places gratuites dans l'enceinte de l' établissement, juste à côté du payant. Par ailleurs il est impossible de taper le code du parking payant sans sortir du véhicule. Lorsqu'on est seul ça doit être difficile.

Lugar muy bonito. Servicio muy bueno. Recomendación sería poner crema de manos o cuerpo en cualquier hotel de la categoría existe. Gracias