The staff is incredibly helpful and goes above and beyond to assist guests. However, the plan e room is quite disappointing. It’s dingy and dirty, and the bed is extremely hard. The bed sheets and linens also need a wash.
The pictures on Expedia were very appealing and made the place look inviting. In reality, the place is a rundown establishment in the heart of the old Medina. There’s no onsite parking, and guests are responsible for finding their own parking.
I would not recommend it al all.