Xếp hạng và đánh giá tổng thể Le Riad Monceau

Enjoyed the stay. The staff was very friendly and courteous

Très belle expérience ☺️ L’endroit est très beau, confortable et bien situé près de la Place Jemaa el fna. L’accueil, le service au restaurant Arabe tant en soirée avec le jazz band (WoW ✨) qu’au petit déjeuner, la nourriture du restaurant Arabe, le hamman, le personnel de réception et la gestion (Chaymae) sont d’une gentillesse et d’un professionnalisme +++ La Pergola (bar sur le toit terrasse) est bien pour prendre un verre mais le sourire semble être en option pour le service (2 visites en 2 jours et pareil). Dommage. En définitif, j’y retournerai et je le recommande vivement.

the staff was incredible… and Chaymae was above and beyond. We will NEVER forget this riad and its warm hospitality.

My stay at Le Riad Monceau was excellent!!! From the moment we arrived, the front desk manager, Chaymae was amazing! She was so helpful in explaining places to visit and restaurants to try. She took her time in showing us the Riad and even had tea and pastries for us to try. The staff were all extremely nice and helpful. The location is great, it's right in the middle of everything, from shopping to amazing restaurants and nightlife. The Riad has amazing jazz by the pool and a beautiful rooftop bar/restaurant. We also took advantage of their spa and had a great time. I can't say enough great things about this place other than I highly recommend it for anyone traveling to Marrakech!

Great Riad, excellent location. Amazing property with amazing service.

What a lovely place right in the heart of Marrakech! We really felt like we were staying with friends or family. Chama was the most lovely and talented hotel manager we’ve ever encountered in our extensive travels - she is an absolute gem! Oh and the jazz band was super talented, the food was great, and the drinks were top notch. Our expectations just kept getting surpassed at every turn. We will always have fond memories of Le Riad Monceau!

The Riad is also a jazz club / restaurant. Amazing fun if you like Jazz and late nights, but if you are looking for a quiet stay, this is not for you. Live jazz every night until midnight, and your bedroom will be right next the restaurant or bar. We loved it as totally unique. But better to know what you’re letting yourself in for!

Such a beautiful, cozy, comfy hotel! It was totally charming, the staff was delightful, the location was perfect, and I would definitely stay there again.

One of the best vacation we had for a long time. We have been traveling quite often and been to many different countries before. We were most impressed by the management staffs especially Zakarya manager who was very attentive and friendly. I highly recommend asking her to help you on your stay. The dinner staffs are also extremely nice especially the waiter Aumaima giving us a very memorable dinner. The captain and the hostess are also extraordinary and so surprised they kindly thank you in words and not accepting our tips, which is very unusually in Morocco. I personally think excellent services deserve monetary encouragement. The hotel really hires good managers. Thank you for the enjoyable stay and memorable services in Morocco. John and Eva

We booked 4 nights in the honeymoon suite at Riad Monceau but left after one night due to serious concerns with the condition + safety of the room. The suite includes an in-room hot tub but has almost no ventilation—just a small extractor fan and an open hole in the wardrobe wall connecting the bathroom and bedroom. The bathroom walls and ceiling were extensively covered in black mould, and the entire suite felt and smelt extremely damp + foetid, including the bedding and furnishings. The hot tub ran constantly with no guest-accessible controls, and when we attempted to use it, my partner suffered minor burns from the scalding water. Staff shut it off via a hidden circuit breaker, and the manager sent burn cream when contacted. While staff were polite and apologetic at the time, when we chased up the refund of the remaining nights, a refund was refused, and hotels.com have been unable to resolve for us. We were offered a different room, but given this was the state of the property’s flagship suite, we had no confidence in the rest of the accommodation. The riad itself has charm — the bar and restaurant are stylish, and the atmosphere in the evenings is lively — but as a hotel, I would strongly suggest avoiding. One final note: the honeymoon suite is located directly beneath the rooftop bar. there was a lot of noise from staff packing down until around 1:00 a.m. Overall, this was a deeply disappointing and uncomfortable experience, and the room was frankly unsafe.

Séjour fantastique, Riad avec peu de chambres, à 2 minutes à pied de la place Jemaa El Fna, et des employés très professionnels, très souriants, et d'une gentillesse incroyable : on se sent comme à la maison. Le restaurant sert des plats typiques excellents !

We booked 4 nights in the honeymoon suite at Riad Monceau but left after one night due to serious concerns with the condition + safety of the room. The suite includes an in-room hot tub but has almost no ventilation—just a small extractor fan and an open hole in the wardrobe wall connecting the bathroom and bedroom. The bathroom walls and ceiling were extensively covered in black mould, and the entire suite felt and smelt extremely damp + foetid, including the bedding and furnishings. The hot tub ran constantly with no guest-accessible controls, and when we attempted to use it, my partner suffered minor burns from the scalding water. Staff shut it off via a hidden circuit breaker, and the manager sent burn cream when contacted. While staff were polite and apologetic at the time, when we chased up the refund of the remaining nights, a refund was refused, and hotels.com have been unable to resolve for us. We were offered a different room, but given this was the state of the property’s flagship suite, we had no confidence in the rest of the accommodation. The riad itself has charm — the bar and restaurant are stylish, and the atmosphere in the evenings is lively — but as a hotel, I would strongly suggest avoiding. One final note: the honeymoon suite is located directly beneath the rooftop bar. there was a lot of noise from staff packing down until around 1:00 a.m. Overall, this was a deeply disappointing and uncomfortable experience, and the room was frankly unsafe.

Personal war überaus freundlich und hilfsbereit (besonders die "kleine" HR-Lady). Kritikpunkt: es wurde nicht geschafft in 4 Tagen die defekten Badezimmerleuchten auszutauschen.

I think this was the best hotel experience I’ve ever enjoyed. The service was exceptional, the people lovely, the room was spotless and the whole atmosphere of the hotel was perfect. It truly is an oasis from the chaos of Marrakesh, and felt so relaxing to come back there knowing we had such amazing comfort awaiting us! And the added bonus of music and entertainment every evening just topped it off beautifully - as others queued up for access to the bar and restaurant we were treated like royalty as guests, and afforded every luxury.

Great property.. close and walkable to all tourist area. Really helpful and great staff. Food and ambience at le arabe restaurant was great

We really enjoyed our stay at La Riad Monceau. Everyone who works there is so friendly and helpful. The driver was waiting for us at the airport, then the porter was waiting for us at the drop off point to take our luggage and guide us to the Riad, and then we were welcomed with tea/sweet treats and info about Marrakech from the hotel host. The location is perfect. It’s a close walk to Jemma El Fna square which is a great jumping off point for each day. We asked for a walking tour guide for our first day and a private driver to take us to the desert and then Fes, and they happily arranged it all for us. We really enjoyed the Hammam and rooftop jacuzzi and all of the restaurant/bars in the Riad as well. They will always accommodate you at the restaurants even though there is a line up out the door and down the alley every night. They have a live jazz band each night which we loved but you can hear from your room so if you are sensitive to noise, keep that in mind (however it ends at a reasonable time each night). Everything is perfectly clean and well maintained, and there is a great breakfast each morning. Overall we would happily stay again if we were to visit Marrakech again.

The hotel and the staff especially Charma was most accommodating and made our stay perfect we will back soon

Amazing staff, location, decor and vibe.

Staff were exceptional, always checking that everything was ok and whether we needed anything. Room was great and the bar & restaurant was excellent - always busy but staff always found a table for us Would very highly recommend

The entire staff at Riad Monceau were awesome. The food at both restaurants was impeccable and the jazz music was not to be missed. The property was clean and very safe and convenient. We had an amazing time at Riad Monceau.