Xếp hạng và đánh giá tổng thể The Ritz-Carlton, Guangzhou

房間內的清潔用品沒有補充足夠，請職員及時提供，但等了許久，住宿體驗令人失望 這基本需要都沒有安排好，太失望

Great service, comfortable room shame no good choice of a bar to meet friends for a drink - Smokey cigar bar or an impersonal lobby bar.

Staff is excellent.

Service is always, good to see familiar face from last trip. Lobby managers are tentative and efficient in helping guests. Special thanks to Preya who is always smiling and helpful.

This was a last minute stopover hotel for us. Having flown for 10 hours and discovered that our connecting flight was postponed for 15 hours, this hotel was a godsend. It was close to a shopping mall where we found Din Tai Fung; delicious! The bed was so comfortable and I slept like a log. Breakfast options were amazing. 10/10!

Staff very friendly & always ready to help. Well trained staff in lobby & restaurant to provide assistance. Room was very spacious & got great view

Personnel agréable et respectueux, service top

Hallway noise from people walking

Everything is good except that the rooms were available after 3:30pm which was a bit late.

Beautiful hotel

感觉开了比较久的酒店，送餐的menu方面选择挺有限的，早上想喝杯摩卡咖啡都没有的程度，有点不能理解。房间窗户中間有一堵墙，习惯了正常ritz都是落地大玻璃，这个房间令人失望。但是开夜床的同事Allen超級细心，很礼貌很周到，赞一个～

Great stay

Amazing hotel!!!

This Ritz is not well maintained to its quality. Very noisy around and difficult for transportation.

We did not like the first room we got, the hotel quickly changed another one for us. The room was big and basically had everything we need during our short stay. Just that this hotel is surrounded by tall buildings and the view is not open.

Location is beautiful and convenient. Services were excellent. Above all, staffs were very attentive, polite and helpful!

So much noise when you are in the room to hear people outside walking or next suite people talking .

Very good experience.

Amazing hotel, amazing location!

Staffs very friendly and helpful