Wonderful location, a lovely view and a warm welcome. But! Let's be honest! The rooms are small, poor sound proofing and any hotel charging €100+ per night should provide a proper bed! Not a metal bed frame (almost a camp bed) with a thin low quality mattress! After the first night of an uncomfortable sleep Reception said they would put 'another mattress topper' on the bed. They use a duvet, which is not a 'mattress topper'. On top of this there are 2 paper cups as the only drinking vessels provided and the plug sockets are 3 pins, first time I have seen that in Italy. So plugging things in is challenging. Breakfast is nice enough, lovely view. They obviously want you to eat and drink in the restaurant, which is fine but occasionally a drink on the balcony would be nice and they don't even give you more flimsy paper cups each day! They disintegrated within a day from a couple of uses, cleaning teeth etc!! It's a nice location, I think some odd cost cutting decisions have been made which give it a 'Budget Ibis' feel in my opinion more than comfortable hotel. I imagine Ibis have better beds!

Excellent stay! The staff here are top-tier - professional, multilingual, and very proactive with communication. Our comfort room was modern, but we spent most of our time on the balcony; that view is world-class! Good breakfast and a perfect location for day trips to Portofino and Santa Margherita. Highly recommend this hotel as a clean and comfortable base for exploring the coast.

I stayed here for 3 nights and it was close to everything (public beaches, supermarkets, etc.) The staff were super nice and welcoming. I would definitely come back again.

Det var ett rent och snyggt hotell, som vi gärna återvänder till. Micke,Karin,Monica, Harald

Breakfast was great, staff were good and very helpful. It was self serve style, the breakfast room view was beautiful. We only had two days booked, but wished we had more time to spend at this hotel and Rapallo. It was a quick walk to get to the boats to Portofino and we had a gorgeous view with a castle from our room. Outside the hotel is a beautiful promenade to walk to restaurants and around the marina. We hope to visit again, when we come back to Italy the next time from Canada.

Tutto bene l'unica cosa la colazione a parte l'avrei inclusa nel prezzo della camera colazione completa

Sala colazione e cena con splendida vista su castello Rapallo

Staff was remarkable!

Camera singola molto pulita con letto piazza e mezzo Colazione nella media Al check-in mi hanno addebitato il costo che era stato già pagato alcuni gg prima ma poi alla mia segnalazione e’stato prontamente stornato

Personale gentilissimo. La camera era pulita, vista spettacolare. Unica cosa, è che si sentono abbastanza i rumori del corridoio e delle altre stanze. Il parcheggio non c'è.. ma per il resto ci siamo trovate benissimo. Il personale veramente molto disponibile e gentile. Grazie

Perfetto

Excellent accueil Le personnel est très disponible

Room very clean and staff was kind.

everybody was great, rooms were clean.Best staff

Did not have breakfast

Outstanding value, location and Italian hospitality. Highly recommended!

Great view from the room and lovely location

Small room, but very clean and comfortable bed. Great view from balcony. The location was perfect. Great staff at the front desk.

The location is very good.

Close to the sea. Very helpful and friendly staff, very clean and quiet.