This hotel is extremely big; many rooms are in flat-style blocks that feel disjointed from the main hotel, but it's good for big events. The drinks are at a high premium rate but the staff lack knowledge of how they should be served. The pool is family-friendly, so it's not good for couples looking to relax. Our bathroom needed some TLC, the bath panel had blown, however, Penhaligons soap is a nice treat. The outside areas are lovely for walks.

Clean today just dated in places

Great stay really enjoyed the hotel

Just home from the most amazing five days here. The hotel is spotless and the staff all smiles,. My grandkids loved the warm swimming pool, the outdoor gym and the playground. The grounds are wonderful kept, full of mature trees, a war memorial and a pretty fountain. And that's before you get to the front of the hotel. The breakfasts blew us way, and our one evening meal was delicious.

Really good hotel -we will definitely stay again when going to Legoland

Clean room, good pool and breakfast. Nice and buzzy atmosphere with lots of families.

Beautiful estate.

Excellent service . We enjoyed our stay. Thank you

Top spot and staff A+

This hotel was perfect for what we wanted/needed. Somewhere the kids could enjoy and the swimming pool made that just right. The food for dinner and breakfast was so well thought out. Something for everyone and the taste was lovely. Our second time of staying and I would always recommend and go back.

Was ok for the money, staff very nice and helpful. Sofa bed that was for the children was very uncomfortable.

It’s a nice place but could do with some decent money being spent on some areas. We stayed in the White House which was lovely and you could feel the history. Room was spotless but the outside is a bit shabby. Bar area was nice but too small and quite pricey. Bar food finished at 5 and the restaurant menu was very small. The other restaurant was closed for a private function so we ended up having a takeaway. Weren’t given any information about amenities on site or about breakfast etc and there was no literature in the room. Staff were very friendly though. Grounds are nice but again need a bit of extra maintenance. This place could be spectacular

Stunning property, very helpful staff.

Room was simple but spacious for our family of 4. It was very far from the main hotel areas though, and lifts being out of order between buildings made it incovenient with a buggy and luggage in tow. The bar and pool areas were lovely. The a la carte restaurant was a bit limited for kids and gluten free options, but was good to also have the option of the buffet style restaurant which was a better plan with children.

The rooms have no ventilation. Gets really hot.

Lovely relaxing hotel. Nice grounds and surroundings and lovely staff. The pool and gym were a nice addition. The breakfast was a little disappointing and overpriced at £60 for a family of four, we assumed it was included in our stay as there was no option to add breakfast at the time of booking.

There are no shops around this hotel, but it allows pets, which is particularly beneficial if you are looking for some peaceful moments.

Stayed in academy room. Basically an OK room but uncomfortable bed, cold with only a thin duvet. Did ‘t sleep well as a result.

Clean and great breakfast

Good