All night staff party inside the hotel was unbelievably disruptive and kept us awake! Really appalling from the Barcelo group to host their staff xmas party at the hotel wirh music blasting until all hours of the morning. Your guests have paid to have a top quality expeience and this certainly includes sleep. The hotel did not warn guests about the level or noise, nor did they provide ear plugs or even consider how the noise they caused impacted paying guests. This is not some cheap hotel, I dont expect the staff to keep me awake at night. There was no concern for guests at all and even littlr remorse. I raised it with reception the next morning and the man just laughed it off, he literally shruged and said "it's once a year" like I was the inconsiderate one. I left my room number and asked for my complaint to be passed to managment, not one person contacted me, not even the guest relations manager. The noise statted during the evening entertainment when at least 60 staff congregated in the reception talking very loudly amongst themselves and interrupting the performers. I have never seen anything like this from staff, especially at a supposedly 4 star hotel, the senior management are clearly in favour of this party being held at the hotel which is insane. Take your staff out and treat them to a proper party away from their place of work and respect your guests sleep! For this reason alone, I will not recommend or stay at this hotel again.

The staff were amazing - nothing too much! Wonderful hotel pool and food

Loud in the evening

Sehr. gute Lage nahe Strand, Restaurant und Läden. Parkieren war etwas mühsam.

Très bon séjour merci

Hyvä palvelu ja erinomainen aamupala.

Chambre propre, personnels accueillants et serviables. Situé près du centre. Environnement autour de la piscine agréable. Par contre piscine pas assez chauffée. Très bon séjour

Nice hotel, just a few minutes walk to the beach and the town/shops/restaurants Nice pool area with a plenty of sun loungers Nice spa Staff all friendly and accommodating Food was nice with lots of choice buffet-style breakfast and dinner, lunch was choose from a menu and cooked to order Nice selection of cocktails All I would say is that I found the bed not the greatest as I had a backache each morning, so tried my best to sleep on my side

Great location, central but still quiet. Staff were excellent. Room (Suite jetted tub) spacious and well appointed. Pool area is spotless and there are plenty of sunbeds Breakfast is great, really wide variety of options Small point for improvement: rooms could do with more plug points but that is a minor issue

Nos hospedamos en habitacion deluxe y necesita con urgencia una renovacion de movilario [hormiga] y la bañera de hidromasaje de las cremas pues da sensancion de sucio Pero camas de 10 Tranquiladad de 20 Zona comun de en sueño Ideal para venir en pareja

Love it

Muy recomendable

The hotel is excellent - don’t hesitate to book for a relaxing break. Breakfast and dinner was brilliant - lots of variety. Beautifully presented. Evening turn down service was an added bonus - loved the little choccies and clean towels every day. Staff work very hard to keep this hotel beautiful and look after guests so they can relax fully. Sad to be home after a brilliant holiday.

Tutto molto bello, camera, servizi, ristorante... Davprovare

I thought the room was clean and spacious. The TV didn’t work though as the WiFi was weak. Also didn’t like that you have to pay to use the safe and that you had to put a deposit down for the pool towels.

Amazing staff, Gabriele, Francesco etc.

Tutto ok

All good

Quiet, friendly hotel within a 5 minute walk of the beach or town centre. Food quality was good with plenty of choice both at breakfast and evening meal - recommended

Staff very friendly food spot on location great