The breakfast menu was full of good choices. Staff were nice and helpful. Parking is free good available.
stephen
Công tác
8,0
/10
Đánh giá cách đây 15 tuần
Hotels.com verified review
GOOD CAR PARKING
GREAT LOCATION
FANTASTIC WELCOME
GOOD SIZE ROOMS
DAVID
Công tác
10,0
/10
Đánh giá cách đây 17 tuần
Hotels.com verified review
All great - nice comfortable room, lovely bathroom (with lashings of piping hot water (that seems to be missing in lots of hotels), good parking, superb breakfast, sensible price and, above all, really friendly welcome. What's not to like?
Verified traveler
6,0
/10
Đánh giá cách đây 20 tuần
Hotels.com verified review
Rooms very tired & dated. Breakfast very good
Jonathan
Công tác
10,0
/10
Đánh giá cách đây 21 tuần
Expedia Group verified review
Great place to stay
Ken
10,0
/10
Đánh giá cách đây 23 tuần
Hotels.com verified review
The room was very clean and welcoming.
We dined in the restaurant very fair selection and served very hot. Breakfast was a full selection, and cooked to order.
David
6,0
/10
Đánh giá cách đây 23 tuần
Hotels.com verified review
Staff were great. Lovely breakfasts.
However parking was an issue, and there were late night functions on both nights of our stay. Our room was above the function area, so the feeling was more like staying in a room above a pub. Because of the functions there was no restful area for residents.
The marketing information does not reflect the actual hotel and location.
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Verified traveler
8,0
/10
Đánh giá cách đây 24 tuần
Hotels.com verified review
Overall we had a lovely stay at Riverside House Hotel. The bar, restaurant and communal areas are well decorated and have comfy seating.
We stayed in Room 12 which is a very large room with fabulous high ceilings, big bathroom with shower (and thick fluffy towels) and a garden view.
Whilst lovely the room could do with a bit of attention - the aircon wasn’t great, the curtains need some rehanging, the windows pull cords were broken so had to be wedged open and the carpet and furnishings were a little tired (lots of the edgings have fallen off).
It was clean (apart from the sock between the bedside table and window!!)
The outside space was lovely with plenty of well spaced tables (few more parasols might be good)
Special mention to Roxy who was wonderful - with good energy and great customer service. She addressed a check in issue professionally and her customer service at the bar and in the restaurant was fabulous. Thanks also to Chef for accommodating my last minute change of mind.
Decent breakfast with friendly service.
Enjoyed our stay and room - (just felt a few room details could do with addressing)
Would stay again 😊
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Amanda
Bạn bè và Gia đình
10,0
/10
Đánh giá cách đây 24 tuần
Hotels.com verified review
This is our third stay in this amazing hotel and its worth every penny. The staff are amazing and so helpful, the rooms are fabulous and breakfast is the best ever. We cant wait to visit again next year.
Lorna
Bạn bè và Gia đình
10,0
/10
Đánh giá cách đây 24 tuần
Hotels.com verified review
Lovely hotel and garden, clean and tidy rooms and staff were really friendly z
Gillian
6,0
/10
Đánh giá cách đây 28 tuần
Hotels.com verified review
Check in was ok.booked in online which was a waste of time really.
Room 24 allocated. Very tired.worn carpet.tatty bedside tables.tired bathroom.
Bed wasnt comfortable and pillows like biscuits.
The only saving grace was the air con !
TV remote faulty.
Sat outside but not for long due to wasps .
Outside also looks tired .
Sat inside for dinner but this also needs refurbing.
This used to be a nice hotel but needs money spending on it. At £138 I would expect better quality room
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Dee
Giải trí
8,0
/10
Đánh giá cách đây 34 tuần
Expedia Group verified review
Lovely big room. Complied with request for quiet room. Wish it had a bath. Breakfast very nice. Staff helpful.
John
Bạn bè và Gia đình
8,0
/10
Đánh giá cách đây 35 tuần
Hotels.com verified review
Excellent sized family room, in fact two rooms.
Friendly service, good breakfast and a lovely garden.
Some minor maintenance issues such as some bulbs out in the twin beds room and shower holder loose from the wall. Overall though very lovely place to stay. Happily would stay again.
Andrea
Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 35 tuần
Expedia Group verified review
Lovely old property, excellent customer service, large rooms and comfortable bed
Verified traveler
6,0
/10
Đánh giá cách đây 35 tuần
Hotels.com verified review
Lovely Grounds, and Dinning area
Verified traveler
8,0
/10
Đánh giá cách đây 35 tuần
Hotels.com verified review
Really friendly staff. Lovely views from our room of the garden. Delicious breakfast. Quick and easy check in and out.
The only downside is that the room could do with a little renovation. The toilet seat was half hanging off, the flush didn’t work properly and the carpet was quite worn in places.
Philip
8,0
/10
Đánh giá cách đây 38 tuần
Expedia Group verified review
Pleasant garden to sit in duringt he evening
Alan
8,0
/10
Đánh giá cách đây 39 tuần
Hotels.com verified review
The staff were very friendly & helpful and the evening menu & food was good. The Honeymoon suite was was a good size room with a nice bathroom & good shower, which is rare these days. The carpet however was a little grubby. You can hear the bar music below the room until late.
Sarah
Giải trí Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 39 tuần
Expedia Group verified review
The staff made us feel very welcome and were very considerate
Brent
Công tác
10,0
/10
Đánh giá cách đây 43 tuần
Hotels.com verified review
Checking in was very fast the lady on reception was very nice and helpful.