Xếp hạng và đánh giá tổng thể Holiday Inn & Suites BOLINGBROOK by IHG, an IHG Hotel

It was just okay. A bit outdated.

Great staff Michelle the bartender was a joy to meet made are stay more enjoyable

We had a great experience, we only stayed for one night, but we enjoyed the bar with extra service

We really loved our stay!! Jackie in the restaurant/lounge was an awesome staff member! Definitely a keeper! We’ll be back!

Mark is helpful.the front desk.

Everything is functional, nothing is nice.

My husband and I were traveling with 2 golden retrievers, ultimately en route to Los Angeles. The suite we had was a good size for the 4 of us. The king size bed was very comfortable and the bathroom was equipped with all the amenities we needed. Lastly the outdoor space for dogs was very accommodating. Recommend to anyone staying in Bolingbrook, with great access to Highways I55, I 80, 355 and other connections in every driving direction.

WAIT TIL END!!!!! Our family was in town for a funeral we live in Minnesota. Everything was great to the staff that checked us in down to the restaurant connected to the hotel. Our kids enjoyed the pool and everything was great until our last day. We thought check out was at 3p, but our mistake it was noon and this guy who says he was a manager was rude to us our kids and especially my husband when we asked why people kept trying to enter our room with our kids inside? We went to pick up breakfast around the corner and was told we need to check out. No worries we started packing but the "manager" kept flirting with me and my husband stepped in and he wanted to fight my husband which was very unprofessional and inappropriate! Then made threats to him and said i can come back anytime with a wink. Even though our family trip started off great the end will have us NEVER coming back to this hotel! BEWARE of the day shift manager I will be getting his name and reporting him it was ridiculous!

The staff was very professional and friendly. My room was clean and comfortable.

Great service, clean rooms and food is great.

Wonderful stay! Room was clean and staff very nice. Tramel at the front desk was very accommodating and took care of all our needs. Will definitely be returning when looking for a stay in the area.

Nice people, room was clean.

Everything was great as shown and described. Will be staying here again...

My water wasn’t working to take shower I want refund

My son and I had a great time at this hotel. The staff was awesome and met all of our needs.

It was convenient to get to the events that I attended.

Had a wonderful stay. Convenient. Clean Room. And amazing staff. Only negative was there was a large population of rude and loud people late into the night. Running and yelling hallways. Jumping around and shouting in the room above us. I remained patient and didn't call on them so that is on me. But that was the draw back spending hours in bed waiting for it to be quiet enough to sleep. Front desk workers were amazing all around however. Room was comfortable.

Clean, large rooms with a comfy bed. Has truck and trailer parking.

It was great

This stay was one of the worst I’ve had. My initial assigned room was incorrect so we walked into an occupied room and then the front desk couldn’t believe it and questioned me on it. They did figure out that it was the incorrect room and assigned us another one. The second room had no heat and would only put out cold air. When I went to the front desk they said they would try to fix it and have us come back down when we got back from dinner to let them know if it still wasn’t working - not sure why they didn’t just move us rooms since it wasn’t likely to get fixed. After arriving back my keys wouldn’t work for the door so I went back down to the front desk and was rudely interrupted by an employee that I wasn’t even speaking with about how my phone deactivated the keys. I’ve never had that happen before, but I didn’t like the way he was speaking to me like I was dumb. After getting back into our room, we noticed that they had turned the “heat” back on so it just got colder in the room. I went back to the front desk and told the lady so she assigned us another room - luckily the person I was traveling with stayed in the room since she told me once she changed my keys that I couldn’t get back in even though our stuff was still in there. There was no offer of help or apology for the inconvenience. The room we ended up in smelled like someone had been smoking something in it or one of the rooms next door which made it hard to sleep. I would not recommend this hotel at all.