Xếp hạng và đánh giá tổng thể Holiday Inn Express & Suites MILWAUKEE AIRPORT by IHG, an IHG Hotel

Originally we reserved a standard double. After checking in and partially unpacking, we discovered the a/c was not working and the room was warm. The hotel moved us and gave us a free upgrade to a family suite and gave us some coupons for free snacks and drinks for the inconvenience. Great customer service.

This hotel was fine for folks needing a night before, or after, flying. The pool area was an excellent amenity. The breakfast was very nice. It would have been nice if the property had a full service restaurant. It was a fairly long walk to any restaurants.

This hotel was certainly not exceptional but it was alright for an airport hotel. It would have been nice if it had dining options..

The front desk staff was nice. Claudia in the breakfast area was very friendly and knowledgeable. The only issue we had was our room key kept on deactivating and had to replace them 4 times during our stay. The young lady working in the evening made sure we had a working key when we returned, so that we wouldn’t have to come back down stairs, which we appreciated. Everything looked and felt clean. The beds were comfy.

Average holiday inn. Room was decent, could use a good scrubbing. Walls were peeling/crumbling near shower.

Decent for a night, it’s clean but the room had a musty feel and carpet felt tacky.

It was clean and staff was friendly but there was no AC in the room so none of us were able to sleep at all that night. There were other rooms with AC available so not sure why staff placed us in the room that did not have functioning AC when the situation could have been avoided.

It was amazing , from beginning to end ,amazing service , clean oriented rooms and the hotel overall !

When we got here and checked in, Courtney was helpful. However, our second day the AC was not working in our room and it was very hot and made it difficult to sleep. We also had difficulties with our room keys and had to go down to have them relinked to our rooms.

Room was good but loud

Air conditioner was broken and it was almost 90 degrees outside. One of the beds was broken. Pool was not clean.

No Netflix, poor internet

Great stay.

The staff was wonderful and friendly. I told them about a few things that weren't good in my room and they were fixed the same day. The breakfast was good and there was always enough. I definitely recommend this location. Enjoy

The staff was nice and professional. The only issues I had was mold on my pillow, a bathroom door that would not latch and the baseboards were dirty. It was quiet and clean. The breakfast was good.

The staff and services were excellent!

This place has really comfy beds! And i check for bed bugs everywhere i stay and this place was clear! I did have to have mt minifridge replaced but i went to the front desk and it was taken care of right away! The people on staff are really nice, and the whole place smells amazing at all times! I dont know how they do it! Overall 10/10 experience will stay here again!

Very friendly staff. Nice breakfast.

We stayed here for two nights. It was just okay! The mattress was uncomfortable and made a lot of squeaky noises which made the sleep very hard. The customer service was amazing at check in. Roberto was absolutely friendly and provided great customer service. The check in process was quick and we were in our room with in 10 minutes. The other downside were the kids running on the second floor. I could hear it through the ceiling and that occurred both nights and lasted late into the evening.

Good, pool was super fun.