Xếp hạng và đánh giá tổng thể Staybridge Suites LONDON by IHG, an IHG Hotel

We chose the two bedroom suite that was to have two Queen in one room and a king in another but when we got there they said they no longer have the rooms with two queens only a king in each room. Hard for siblings(one boy one girl) that are teenagers to sleep in a king together

Clean wasnt their top priority I going

Room was nice although iron and ironing board were removed. Only had decaf coffee in room and kitchenette had only one fork one knife but jacuzzi tub was great and king bed very comfortable.

Staff was friendly, I was not aware of the building being under Reno’s, chairs stacked in hallway outside our room, had a dumpster for a view out our window, and a homeless person throwing litter in the bush outside our window, and our T.V. Did not work. I mentioned the tv to the front desk staff on the Friday when we checked in but was not resolved

Amazing staff

The rooms are newly renovated.

Enjoyed our one night stay. Clean room and very comfortable. Also enjoyed the 12 noon check out time. Didn't feel rushed to check out. Would stay again.

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Everything was really good except huge potholes in the driveway and parking lot

We liked the room, it was perfect for our group, unfortunately, we had to walk through construction to get to it. We had no idea they were under renovations. The social hour was disappointing, not sure if it was a bring your own nacho night because they had salsa, cheese, etc. but nothing to put it on! There was nothing to drink even though the website said 'Join us for complimentary food, beer, and wine at our happy hour'

Hotel is going through renos currently but didnt seem to impact things too much. Breakfast was on par with what you expect at a hotel breakfast. Room was very nice. Big. Kitchen came stocked with enough kitchen gear to make whatever food you were after. Beds were comfy.

Stay was good. Unfortunately lobby under renovation but still offered breakfast. Hotel was busy with hockey tournament in town too. Pool was open which was good

Wonderful stay. Conveniently located close to shopping and entertainment. Rooms were large, clean and staff was friendly.

Argued that the rate I booked through hotels.com was in valid and tried to add over $100 pernight to the confirmed price from Hotels.com. did not want to honour the accessibility requests I had asked - ie. Close to elevator or near an exit. Had to fight to get relocated to near an elevator. Also concerned that my bank notifications show authorization for payment twice. Was given a left handed explanation. Will be watching very closely to see my creditcard statement. Not a great stay.

Loved the location and how safe it is, the ongoing renovation in the lobby made it difficult to hang around there

Property was under renovation so messy and front reception was only one person We had king bed it was to big for room. Very tight to get beside bed made getting up during night dangerous. Thought I would hit hip on dtesser. Should be queen.

The staff was absolutely super friendly. Even the manager went out of his way to do us a favor. My only complaint is that they were under construction. Even though they did their best to work through it and not be an inconvenience to the guest, which they did.

There was construction going on and I appreciate that, but it didn't hamper our stay. Found a few hairs but nothing major in the tub. Will stay again in the future. It's a great spot for what we needed. Continental breakfast was great (Eggs and Bacon).

Breakfast was not the greatest, hotel room (2 bedroom)was very spacious and comfy bed. Pool was small but clean, with towels being refreshed during our stay. Pool washroom were too far from pool. Renovations were being done but there was no noise. Staff were friendly.