Xếp hạng và đánh giá tổng thể Fairfield Inn & Suites by Marriott Memphis Olive Branch

There are renovations going on, which did not bother us. Updates are good. Our bed was comfortable. The bathroom was excellent and clean. When we went into our room, part of the curtain was hanging down, which gave the impression of being unkempt. It's a small thing, but should be taken care of before the next guests. Breakfast was okay. Not a fan of packaged items. Also, when I tried to use the toaster, the lever popped off. The lever on the other side was also broken. When I approached the attendant, she said they had just gotten that toaster. At any rate, there was not another toaster...so that was disappointing. Checkout was smooth and all staff greeted us and were helpful throughout the property.

The staff was extremely friendly and welcoming. The room was really comfortable and clean. My only complaint, and I know it is not necessarily the fault of the hotel, was the smell of "medicinal products" in many areas.

Construction but understandable

Great place to stay king bed so comfortable

We arrived late and were informed that hotels.com over booked us so the rooms we paid for were not available. The employee at check -in was very nice and helpful and accommodating. However After reaching out to Hotels.com they will not stand behind their services to make things right.

It was a very pleasant stay. I travel to Byhalia at least 2x a year. This is a great area

Staff were wonderful and the bed was comfortable.

Staff, room and breakfast were great. Ice machine and other areas under construction, but didn’t affect us much!

The property was located in a safe area and everything was nice and clean. The accommodations were great.

Well my parents checked in to their room and it had bloody tissues in the trash can. They got moved into a “newly renovated room” and lights were hanging out of the socket, tv didn’t work, other plug ins were hanging off the wall, the light in the coffee area wasn’t working. The only positive was the Lauren up front who did everything to try and make it better and the gentleman in maintenance who helped my dad.

Convenient location. Many different choices of restaurants located close to motel, although a few of our favorite choices closed at 6 o’clock on a Thursday evening. Not any fault of hotel just a personal observation.

They are remodeling but it was still a great stay. The free hot breakfast was great (individual quiches, cage free eggs, bacon, waffles, etc.). Was able to easily stay on Keto. Definitely would stay here again.

Lauren is VERY sweet and has a beautiful customer service personality. She was attentive and helpful.

Rooms were old, water was shut off for 8 hours. Had hairs on the walls, smelled like mildew, had ants and a bug in the shower.

Property was under renovations. Looking forward to the renovated rooms. My A/C unit made the room smell like mold.

The staff was friendly and the place was clean.

The site is in the middle school of renovations but that is mentioned at check in. The room was spacious, clean and bed very comfortable. I thought we were supposed to have an accessible room but bathroom only had one grab bar near tub. Very low wobbly toilet with no grab bars. A small table near the sofa would’ve been nice. Breakfast food was cold.

The stay was great, very comfortable room. Gave it three stars on service because when we checked in the lady was on her computer and didn’t acknowledge us until she finished her task online. Then she said “Sorry for the delay.” Didn’t mind waiting, but it would’ve been nice for her to acknowledge that we were standing there for a while.

Location to eating places

Yes