Very friendly staff, family friendly hotel, nice pool

Muy bueno hotel 🏨

Habitaciones suicias, yo contratar tres habitaciones y en pas tres nos aparecieron más de 4 arañas, el personal no resolvió esta parte y tuvo un lenguaje hostil. Está muy lejos d ela entrada de Chichén Itzá tienes que caminar más de 2 kilómetros. No está nada cerca de como se menciona en la página. Comida d e mala calidad y aguas embotelladas caducadas

Nos alojamos en ese hotel por la cercanía al centro arqueológico de Chichén Itzá pero los artesanos hicieron un piquete y no nos dejaron entrar, siendo que viajamos para ver el monumento y no pudimos nos fuimos temprano a Mérida. El hotel en consecuencia de este hecho estaba vacío, solo nosotros y una chica uruguaya. Con respecto al hotel quedó muy antiguo, necesita una lavada de cara, modernizar en general en todos los espacios, está mantenido,pero igual que hace 20 años, lo más lindo el lugar donde está la selva por lo cual se escuchan muchos aves cantando, muy bien cuidado el jardín, buen estacionamiento.

Staff were nice and air conditioning worked. However beds were super short, pillows were half sized, no hot water and got locked in the toilet. The hotel is very old but the pool area was nice and the location perfect for going to see chichen itza in the morning.

Great option to stay to visit Chichén Itzá. The hotel has a nice colonial architecture, rooms are comfortable and you have a pool to spend time. I did not try the restaurant, but my stay was pleasant.

Buena ubicación

Temiz, sevimli, doğanın içinde huzurlu bir tesis. Çalışanlar iyi ve yardımsever. Geç check-in yapma konusunda da bize yardımcı oldular.

Bathroom got clogged easily but this is apparently a problem in all the hotels I stayed at in Mexico. The staff were quick to fix it. Becareful walkkng/running on the floor tiles after you exit the pool because I slipped just by walking. It’s a beautiful villa and close to Chichén itza See my video walk thru at night: https://youtube.com/shorts/sHQYpqgSZr0?si=o9Y0N2oImAMW_PVL

The property is nice. Nice lounge chairs at the pool. Staff is helpful. Good restaurant. No fridge or coffee maker in the room. Note; Expedia is lying about the location of this property. It is Not walking distance from town or from the Ruins or cenotes. They are all over 5 km away. You must take a cab. I informed Expedia of this, but they continue to falsely advertise the location of this property.

We've been traveling for 8 weeks, with 20 different locatiobs and hotels, and this is one of our favourites 😍 Quiet, great food, plenty of parking, 5 mins from.Chichen Itza. Lovely rooms, pool, great staff.

Nice place, quiet and very romantic spot

Room was very clean. Check in was poor with no information about hotel given. No local information. Restaurant food was very poor with poor service

Clean room, charming setting, helpful staff, close to Chichen Itza and Cenote Ik Kil.

Good hotel and staff. Rooms are old looking but are still comfortable.

Lovely hotel w thoughtfully designed comfortable rooms. Friendly staff and good restaurant by the pool

Comfortable room, beautiful hotel, good food, and excellent service--we were very happy with our stay here. The recommendation of getting a guide for Chichen Itza was excellent, as was the arrangement of the guide and the meeting place. Thank you for making our visit so memorable!

Beautiful relaxing place, would stay again

Room was small but comfortable. No tv in the room, but a shared tv in an entertainment room. We didn't miss having a tv. Mostly stream these days anyway. Wi-Fi was very good. Staff were great. On site restaurant was above average service and quality. Pool was clean and cool!

me encantó su tranquilidad, su diseño, el trato de el personal, me gustó que no escuché ruido de niños fuimos a descansar total