No late check-in, was not informed by hotel before arrival. Air conditioning system is defunct.

Really nice, convenient location, friendly staff. The room could have done with a bit of care but no complaints. Would stay there again if back in Derby.

Easy to find and park. Clean and modern inside. Nice breakfast. Great value for the price.

Good location, quiet area and nice staff.

Good location. Decent size room. However no air con on a weekend when it was so hot was not a good experience.

I loved the look of this period property, exceptionally well maintained, exquisitely decorated, and real value for money

Excellent location, great building, modern facilities. But sort out the aircon!!

Definitely better than most places in the city centre. Nice building, pleasant rooms, generally quiet. A couple of things needed maintenance and the only window was onto a small courtyard with views of the air conditioning units - but this was a standard room.

Amazingly refurbished hotel back to the period features tha were in place from the original build period. Very traditional decor in keeping with the building and a breath of fresh air when compared to most modern 'box like' hotel rooms that are just built for functionality these days.

My room was clean, as was the bathroom, with nice fluffy towels. Breakfast was good, I had poached eggs with toast, others had the full english and really enjoyed it.

We really enjoyed staying here. The inside of the building is beautiful, and our bed was very comfortable. Staff are very nice and helpful. It was hot when we stayed and the bedroom air con functioned, but not brilliantly.

Excellent hotel, amazing location, lovely breakfast and nice big rooms. Bathroom and bedroom rooms could do with updating and definitely in need of softer pillows but apart from that the hotel is perfect and staff are excellent

The parking was not available so assume it rarely is and but the car park on Bold Lane is close enough but about £11 for an overnight stay. The hotel felt pretty deserted but fine and felt safe enough. The shower temp wasn’t consistent but not extreme. Bed comfortable and slept well but black out curtains would be so beneficial especially in June. Check in was fine and the receptionist was lovely. Tea coffee basic but plentiful. Two bottles of water were very much appreciated.

Lovely old building, very handy for city centre. Stunning entrance hall, reception area and central staircase. Beautiful dining room. Incredibly polite and helpful staff. Nice breakfast. Would stay again.

It’s faded charm and wonderful, a great stop between London and Yorkshire, rooms not huge but fine for one night. Staff & bar too notch. We’ll definitely stay here again on our way north.

Staff were lovely and friendly and keen to help. After booking a 'Junior Suite' for a birthday gift, I was a little disappointed by the size of the room. I am not sure what made it a suite as it looked like a small double to me. We were on the ground floor with the view of a car park which a prison transporter would regularly pick up and drop off. Beautiful building internal and out. Breakfast had everything you needed. Stored our bags after check out until our train. Great location for City Centre

Located in historic part of Derby. Fantastic historic building. Very good breakfast. Very nice rooms

The hotel is centrally located and everything in the downtown is easily walkable. The hotel itself is a really nice building but it did seem a bit tired. Could really do with a refresh plus something outside (flags, flowers, etc. ) to make it seem more welcoming. A big setback was the inoperable air conditioning for our entire stay - which we were not advised of until after we asked how to get it working. This occurred during the hottest bank holiday on record and the heat inside our room was punishing. That being said the staff were all friendly and helpful.

Beautiful hotel …the historical and architectural details were fabulous and the room was very comfortable. However, they advertise a restaurant which does not exist unless you book ahead. Very disappointing!

Main entrance is beautiful. Beyond that quite run down.