Large corporate hotel. Decor a bit old fashioned and dated, but very well maintained and spotlessly clean. Easy to find. Large carpark. Didn’t use the golf club

Great gym, there four days bins, towels etc no attention

Our twin room was fine. 2 bedside lights would have been preferable. It was hot so the option for air conditioning would have been wonderful. Continental breakfast was very good. Camomile Tea bags in the room pease for next time!

Great place. Best used when you have a car. We did it, but staff were very helpful re local buses

Very friendly staff clean and tidy beautiful grounds outside could do with a bit of updating but well worth the reasonable price

Staff was helpful. Property was in scenic location with golf course. Property was little old but value for money

We arrived early and the room was ready. Staff were extremely helpful with local information. It is a lovely setting overlooking a golf course, and was reasonably convenient for going to Downside Abbey, which was The reason for our visit. Local bus service to Bath or Wells, and we went to Midsommer Norton. Ideally best to have your own car.

It was very good apart from no air-conditioning. Staff for excellent breakfast was very good..I would stay there again

Great hotel, friendly staff. Everything you need.

All was very nice. Lovely food

Really comfortable stay in this hotel. The room was immaculate and well furnished. We particularly enjoyed the bath and what looked like new carpet and furnishings.

On arrival I found that I had neglected to ask for a ground floor room due to an issue using stairs at the moment. The receptionist kindly moved me immediately to a ground floor room with no issues at all. She was really helpful and understood the issue. The room was spacious and clean but due to the nature of my stay I didn't use any of the other facilities.

Great place to stay really kind staff

Staff friendly and very helpful, nothing was too much trouble

Clean rooms in an updated older hotel. My only complaint was the lack of air conditioning, as it was unusually hot when we visited. There was a small fan provided, but it did little to cool the room. We felt unsafe leaving the window open because we were on the ground level and it would have been easy for anyone to climb right into our room. The water pressure in the shower was fabulous. Staff was very friendly.

Lovely, calm, quiet hotel. Friendly staff; spotless room. Recommend!

For the most part this was a good hotel, our room was spotlessly clean, had an issue when we arrived with our first room, they were very accommodating and moved us to a new room (which I think was an upgrade). Was a decent stay with comfy beds etc, and decent amenities in the rooms. It does feel like it could do with a refurb though, looking tired in a few places. We didn’t use any of the restaurant facilities, but on the way out we were accused of racking up a bill in the restaurant. Which reception didn’t seem to believe was a mistake.

First impression was worn out star carpet but then walked on excellent carpet in corridors. Bedroom spacious and well equipped but chair with plain wooden seat not very comfotable. Bathroom very good but the 'stylish' basin taps handles are nearly round, making them difficult for older/weaker hands. No lift.

The service of the staff was excellent and car parking is free. However, the plug sockets next to the bed required moving the bedside tables, so if you want to use any electrical devices whilst in bed, you had to use the sockets across the room. The toilet positioned in the room were too close to the wall and the handles to open the windows were loose and call fall out anytime.

Reception staff excellent and helpful. Room spotless with nice view. The only thing missing was some heating in the bar area and dining area which may explain the lack of use