The overall experience was very pleasant. We made an error in our booking that caused us a lot of stress. The manager and the desk clerk, I forget his name, were very understanding and helpful in resolving this issue. The hotel was nice, and very clean. I have no complaints. It's a little far from downtown Toronto, which we were visiting. Yet the drive was not to bad, compared to Atlanta, GA (USA) traffic. It was around 30-45mins. Nevertheless. Our stay was very pleasant, as I said.