Property is not well maintained

Wonderful hotel! Its well located, the food is great, the pool as well and the staff amazing.

Amazing Staff ESPECIALLY Asma. She was amazing. Also, Abdul, Mohammad at Breakfast and Mohammad at Concierge. and Breakfast was great and the location was awesome. The property itself needs an upgrade.

The hotel was advertised with Airport transfers - there was no transfers and we needed to pay for taxis

Accueil service gentillesse Un voyage sublime

Excellent location - extensive hot breakfast. Very nice heated pool. Offer exchange rate for dollars better than outside

Wry nice property, great location and really great service.

Schönes Hotel an sehr guter Lage und ruhig. Ist jedoch bisschen in die Jahre gekommen, dürfte langsam bisschen renoviert werden

An amazing place and experience. Totally recommended.

I have recently stayed at this hotel in Marrekech so I will start with the slight negatives before moving onto the positives (of which there are many) On the first night I arrived because the clocks were going to change and I had a couple of appointments the next day I did request a wake up call in addition to my own alarm just as a backup and that wake up call never came. Fortunately my alarm did work because I had some calls on that day. The breakfast choice was mostly limited. I didn't find it a particular varied menu however they did do bacon and sausages over the weekend. I ate dinner at the hotel on 2 occasions and I enjoyed one of the meals but the other one less so but that is really down to personal choice. Also for the supper for what you get I found that the hotel prices were quite high however there are some restaurants nearby that offer a variety of menus including Moroccan, International, Asian etc and they are very reasonably priced. Now I am gonna move on to the positives - the room sizes are good, bed is comfortable with a good sized balcony. The swimming pool is really large compared to other hotels and it was never particularly busy the whole time I was there with sufficient sun beds. I visited the spa and had one of the best massages I have had in a long time by Khadija. I have to say I was very impressed by how friendly and helpful all the staff were. Specifically Reda at the pool was very helpful and proactive. Fatima from Housekeeping was ve

Service was terrific and the property beautiful. The staff was great

Location is great, very walkable to the Souks. Staff was also great. Hotel is under construction which went on all night (not exaggerating, literally worked through the night). Food was mediocre but light improve when their restaurant reopens. Drinks were great. Service at the pool was a little unusual coming from the US, might just be a cultural difference but they really push to close you out which felt a little odd to us. We did book a Souk guide through the concierge which was not great, not the hotel’s fault but worth letting other travelers know. It was nice to have a big pool for our daughter to use and the rooms were large and comfortable. Nice touches like welcome treats at arrival etc.

A very nice hotel with all the amenities, including a beautiful outside pool

Excellent sevice! Amazing experience with my stay and interactions with staffs

Fantastisk opphold!!

Beautiful hotel! The room was very clean and spacious. The breakfast was delicious and the staff was very friendly and always ready to help you.

La stanza a noi assegnata era ampia e pulita. Il personale veramente cortese e disponibile ad ogni nostra necessità. L’hotel è in una posizione comodissima per raggiungere il centro città a piedi e i vari luoghi da visitare. La colazione molto buona e abbondante con anche dolci tipici marocchini di ottima qualità.

The staff was not very helpful. My interaction was only at breakfast so cannot say about other things. Ordered coffee while seated for breakfast and never got it . Happened 2 days in a row. Also i feel they are more biased to specific group of people

Super hôte, le personnel au petit soin

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