The Fujiya reeks of history and elegance. The rooms are very spacious. The ambiance is sublime. We are so pleased we stayed at this hotel. The staff and quality of service was excellent. The sauna and spa facilities were 1st class. A couple of minor issues - the beds were a touch on the firm side. And the range of choice for breakfast was limited. However, in every other respect, the Fujiya will be a highlight of our time in Japan.

We really enjoyed our stay here and was a highlight of our trip! The surrounding area is beautiful, the hotel itself is gorgeous, and the staff were all incredibly helpful and kind.

静かで落ち着いた所でした。スタッフの方も、すれ違い時は、立ち止まって丁寧に挨拶されて気持ちよく過ごさせていただきました。

The Fujiya Hotel is a historic gem in an unforgettable setting, with a staff that is extremely friendly, competent and professional. It’s a one-of-a-kind experience with a beautiful onsite onsen, and easy access to all the best that Hakone has to offer. Definitely one of my all-time favourite travel experiences!

スタッフの方の対応も素晴らしく、また歴史的な建築物を見て泊まることができて大変満足いたしました。

Parfait hôtel historique à ne pas manquer

The hotel was beautiful, restaurants wonderful and breakfast amazing but really disappointed that the onsen (outside pool) was closed. This was no due to weather but apparently the case being Sep despite 26 degree weather. This should have been communicated through website information or at time of booking as this is a highlight to going to an onsen area. Especially this quiet an area, one night was enough.

すた

The hotel was beautiful but overpriced! The A/C in our room did not cool so we spent a very uncomfortable night there. The room was over $500 and for that price I would expect a nice cool room. The service excellent but again not worth the price.

한국인 직원이 있어서 편했고, 다른 분들도 모두 친절함.

最高に快適でした。

Amazing Japanese hospitality experience I ever had. I have been to many different hotels in Japan and this is one of the best hotel I ever had. The Japanese Traditional Breakfast was outstanding as well. We will definitely come back again for special occasions. Thank you very much!

Beautiful hotel - what you would imagine as ‘old Japanese style’, but with all the comforts you need in today’s world. The people and service amazing. Great location to access the attractions all around the area - via using the very easy to use public services.

大変素晴らしいホテルだと思います。 スタッフの方々のホスピタリティが何と言っても 素晴らしいです。スパも富士屋ホテルらしく豪華かつ清潔で気持ちよく利用できました。これまで利用したことあるクラッシックホテルの中では断トツだと思います。

Beautiful historic hotel in the Hakone area with a great legacy. Excellent food and service, nice rooms and a beautiful interior and external grounds. One of the best hotels in Japan.

It’s a most lovely property with an amazing history to it. It feels like you have stepped back in time but at the same time it has modern amenities. Staff was attentive and kind.

This was one of the most amazing hotels I’ve ever been to and the property was breathtaking!!

The hotel and it’s grounds were beautiful. The staff was very accommodating, but check in was too slow. The restaurant staff was very accommodating and they had a nice menu. Overall, we would gladly come back.

とにかくゆったりとした雰囲気でスタッフもしっかり教育されており、豊かな時間を過ごせます

beautiful property, beautiful hotel garden- don't miss it! Close to the train station. Staff helpful ,polite and welcoming. Special thanks to Kim- was the best- always ready to help, polite and just wonderful !