Travis
Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 17 tuần
Expedia Group verified review
Vila Luz is a great family hotel. We stayed in the upper section which has an extremely heated pool. A bit warm when the temperature is over 30celsius, great when the temperature dropped to 20celcius. The bigger, lower pool is less heated and great when it's very hot.
Everything was clean, and the breakfast buffet was good, and well stocked, if a little repetitive.
The staff are very friendly and helfpul. The only issue we had was arriving after midnight, reception was closed. The staff had helpfully sent a message through Expedia explaining how to get my key for my room. But, due to the holiday being a package deal with Ryan Air, at no point was I informed it was an Expedia holiday in disguise and never got the message. Not the hotel's fault.
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