Xếp hạng và đánh giá tổng thể Sercotel Gran Hotel Conde Duque

The location is fantastic, right across from the plaza and close to the metro station. The room is quite spacious, and the breakfast offers a wide variety of options.

Dejligt centralt beliggende hotel med god og venlig service

Ótima localização, próximo a cafeterias, restaurantes e mercados. Equipe muito atenciosa. A área do chuveiro precisa de reforma

Very nice hotel, great location, there is a metro and a bus stop at 5min walking distance.

Hotel was clean, beds comfy, location was good but bit hesitate to go out at night with the kids so ate in hotel or got taxi, no issues in the day. Breakfast was ok, kids loved the donuts for breakie. Only issue with the hotel is the lack of soundproofing, I could hear the rooms above and around me having showers etc and we were just unlucky that some of these were in the middle of the night. My kids are sound sleepers so never affected us too much. Big shout out to the barman he went out his way to make my kids and me feel welcome. I would stay here again, thanks

The hotel was spotlessly clean, and the cleaning staff were absolutely the best I’ve encountered anywhere. The location is excellent—just a 2-minute walk to the nearest metro station, making it easy to get around Madrid. It took about 20 to 25 minutes to reach the Prado Museum, and the main shopping streets were also around 20 minutes away on foot. Breakfast was tasty and varied, with fresh options each morning. The staff were all very friendly and helpful, which really added to the experience. Overall, great value for money and a place I’d definitely stay at again.

Bel hôtel bien situé. Seul bémol, une mauvaise insonorisation notamment lorsque des supporters anglais viennent regarder un match...

Excelente recepción Hermosa decoración Buen restaurante, pero costoso el desayuno Entorno muy tranquilo Cerca del metei

Great! Quiet street not far from everything you need to see!

Verblijf was goed, rustige omgeving. OV op loop afstand

Abbiamo soggiornato 3 notti in una camera tripla. La camera in sé è carina, l’hotel ha una buona posizione. Peccato aver avuto un problema con il bagno essendo rotto lo sciacquone. Il ragazzo alla reception non ci ha saputo aiutare, non era presente il manutentore e non ci è stata data una camera sostituiva. Anzi ci è stato detto che non si poteva fare nulla. Grazie invece a Rosemary (housekeeper) che ci ha aiutato ed insieme abbiamo aggiustato la situazione seppur in maniera precaria. Il ragazzo alla reception è stato scortese e non disponibile a trovarci una soluzione visto il grande problema.

Muy bueno todo

We had a very enjoyable stay.

Estafa. Lo que yo reservé, según fotografia en esta plataforma, ni de lejos se parecía a lo que me encontré cuando entré en esa cueva. Menos mal que sólo estuve una noche. Me encontré con una habitación hiper pequeña, interior a un patio de luces con un montón de ruido por los ventiladores de los pisos (en ningún sitio ponía hab interior). Había salidas de conductos de ventilación en el techo en medio de la estancia, muy poca luz, un calor insportable y olor a cerrado. Al día siguiente tuve que trabajar y entre el poco espacio, la poca luz y el poco oxigen casi me da algo. Una estafa. Miren ustedes mismos las fotos de la oferta con mis fotos. Y encima se las fui a enseñar a la persona de recepción y básicamente me dijo que yo no sabía nada y que era lo que había. No sólo eso, sino que están ofreciendo la misma habitación con diferente nombre y precios. ESTAFA. No, no pienso volver ni lo recomendaría. Quizá las habitaciones superiores sean estupendas, pero si viajas sólo no te quedes en esas habitaciones. He estado en habitaciones mucho mejores por ese mismo precio que pagué, incluso en hoteles de 3* o aparthoteles. Muy decepcionada.

I've been coming back to this hotel for years. Rooms are very comfortable, clean and quiet. The service is fantastic and the location excellent.

Lovely hotel in a great location. Not far from the Gran Via but close to local restaurants, bars and shops.

Nice location, bad cleaning conditions

Altamente recomendable.

Todo genial desde las habitaciones hasta el personal del hotel

This is a lovely hotel.Friendly staff,most helpful. The hotel is situated in a very pleasant area ,not far from the centre which is easily accessible via metro and there is a taxi rank .