Super noisy rooms. Rude lady at the reception... Nice service at the breakfast.

The hotel room is very spacious and beautiful. The room design is very delicate and clean. The food served in the restaurant is really good as well, especially the breakfast meal. The staff members here are very helpful and nice too. I would totally recommend anyone who is interested in staying in Barcelona to stay in this lovely hotel, they have got the whole package.

Stayed in a quadruple room with my family. The pictures online looked a lot nicer than in real life. There were two bathrooms inside (one with a toilet and shower and one with a toilet shower/tub and sink). The door to the first bathroom would not even close completely because the frame was warped at the bottom. The tile floors were leaking with water underneath them. We would also get a sewer smell every night. Walls are thin in room so you can hear a lot from everyone else. Lobby and restaurant were nice and updated. Our room was not. Heard the breakfast is great here but we did not try it. We ordered pizza and it tasted like cardboard. If using local transportation, you have to walk half a hilly mile to metro. Was fine for us but could be a challenge for some. Staff were polite but would not stay here again.

Goed verblijf gehad

it was overall a great experience

Chambres ne coïncide pas avec la photo mises sur le site

Não achei que vale o custo benefício, fica afastado de praticamente tudo. As fotos dos anúncios não condizem com o que de fato são os quartos, quando reservei as fotos mostravam que todos os quartos tinham frigobar - o que não é verdade - além do fato de grande parte dos funcionários não fazerem a menor questão de ser minimamente cordiais.

Camera tripla un po’ piccolina.. non c’è posto per tre valigie .. Bagno piccolo per tre persone a parer mio

The hotel is located in an extremely hilly part of Barcelona. As a physically challenged traveler, it was necessary to always use taxi service. The hotel is clean and the room cleaning staff is efficient, as is the front desk staff. The breakfast offered is outstanding, the omelets are great and the chef is friendly and gracious. There is an extraordinary variety of meats, cheeses, breads, desserts, coffees and fruits/juices. The support staff were very helpful, too.

La habitación tienen un layout poco práctico No hay suficientes conexiones de energía y las que tiene, no sirven Los contactos USB no tienen corriente

Great staff, room is okay. Big tub, good TV. Great location for walking.

Tutto bene

Todo muy bien, zona alejada de lo turístico

Foi boa

We booked our stay as a family of four (two adults, a 10-year-old, and a 14-year-old), accurately entering our children’s ages when making the reservation. On arrival, we were informed that the bunk beds in our room were only suitable for children under 12, and we were advised to place our younger child on the top bunk. This was not acceptable to us from a safety perspective, as our booking clearly indicated the presence of a 14-year-old who would be unable to use the bunk bed safely. We requested an alternative room but were told the hotel was fully booked. Shortly afterward, another family with two younger children checked in and were provided with a room featuring four single beds, which would have been a safer and more appropriate option for our family. We believe this reflects a failure in the booking system and the hotel’s duty of care, as our children were placed in an unsafe situation due to inaccurate room allocation.

Staff was great, loved the view from our room. Spotless property

Very nice hotel, nice bar area. Hotel walls are thin so

The room is very small but the lovely terrace made up for that. Bathroom door is extremely weird. I thought I was opening the shower door when I opened it but it was a glass door for the whole bathroom. It was NOT a "wet" room. No privacy for toilet at all. Stephanie was a delight when she helped us check in! She is very friendly and also pointed us in the direction of a neighborhood market. It is a 25 minute,very hilly and stairs walk to Gaudi's Parc Guell. I was hoping it would be closer. Very few dining options in the neighborhood. Difficult to get a taxi in the area. I had asked the front desk to reserve a taxi for the next day at 2 PM. My tickets to Sagrada Familia were at 3 so it should have been plenty of time. At 2:20 I was informed that he hadn't been able to get a taxi, then we tried UBER, no luck. Then he suggested I walk about 10 minutes to an area with more hotels. I was able to hail a taxi and made it it in time!

I had a lot of issues during my one night stay here. During check in, their system was down so I was unable to get a room key. So every time I needed to go to my room, I had to wait along with others to get our rooms unlocked which I found unsafe because anybody can say they are staying in a certain room and there was no type of verification or security. There is also no deadbolt on the door that, which most hotels I've been at in Barcelona have. As soon as I walked in my room, I noticed the toilet had not been cleaned and still had a previous persons waste in it. Then there was no WiFi the entire stay. No air conditioning in my room. My shower only had freezing cold water, no hot water. There is no sound proofing at all, you can hear someone sneeze from the next room down. The rooms are connected through a vent in the bathroom that allows you to hear, when, and what the person is doing in the bathroom. Then, the icing on the cake is that numerous guests were smoking in the non-smoking rooms and made my entire room smell like cigarettes with no AC or even window to air out. All my clothes smell like cigarettes now. When I let staff know, he was very kind but my compensation was a free hard cider for my troubles. I stayed at four different hotels during my lengthy Barcelona trip and this stay has been the worst. I will not be staying here again and I am going to let my friends, family, and social media following know to not stay here if they value comfort or safety.

Perfecta