Wai Kuen
Bạn bè và Gia đình Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 13 tuần
Hotels.com verified review
Staff not helpful and not customer orientated. And there are so many issues and Problems with the guest room:
1. Upon arrival, the first one assigned to me with Aircon problem and take one hour for the hotel staff to acknowledge and offer to change room. But they only gave us 5 mins to repack my stuff to go to another one.
2. With second room, the wardrobe’s door cannot completed open. It is a bit blocked by the small cabinet next to bed.
3. The door for the mini bar fridge is kind of broken. The door cannot close completely.
4. The most important one is the guest room door. It is not well fitted with the frame. I can see white stuff to cover the unfitted part after closing the door.
I will not recommend this hotel .
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