Beautiful views and very friendly staff

Separate room for the kids with two separate beds. A/c worked well. Great location. Safe garage parking. Quiet at night. Good value.

La ubicación es inmejorable. Pedimos habitación con vistas a la Catedral y es de ensueño. La habitación confortable y limpia. Cuentan con elevador. Si vas en auto puedes estacionarte en la calle sin problema y sin costo. El desayuno variado y bueno. El personal amable.

The shower was not fixied correctly

El personal fue muy amable tanto en el check in como en el check out, la ubicación es inmejorable y el parking también. El desayuno buffet muy bueno y muy amable el personal en el comedor.

Right next the cathedral of burgos, with a magnificent view of it full in the room window, and easy access to the town and restaurants, this is a wonderful experience for our short stay in burgos. Love it.

Underbart läge precis vid katedralen

El estacionamiento es un poco complicado por lo demás extraordinario lugar y ubicación

la peopiedad estaba reparaciones y los elevadores todos rotos

No view, lady from reception should het hospitaloty course, bed was horrible. But breakfast excellent

The staff were very welcoming and helpful. The hotel is in a stunning location, fight next to the Cathederal. They have their own garage, but there's no direct access to the hotel from there. However it is very close by. Buffet breakfast was very good. Some of the hotel rooms are a little dated, but they're clean and have all you need.

PRO: The location is just next to the cathedral. CONS: The lady at front desk (Carmen) was very dismissive and not courteous at all. NO PARKING unless you reserve it in advanced, and it seems that they only have a few spaces nearby. Impossible to reserve in advance if they never pick up the phone. We chose this hotel for the parking convenience paying more for the room than other hotels in the area without parking. We were surprised that at check in they were offering rooms on the website 30 euros cheaper of what we paid per night. The room was very clean but the emergency light inside the room turned on every 20-30 minutes for aprox 5 minutes, we informed the front desk in the afternoon (they were going to take care of it ). We came back late at night and we could not sleep with that light on and off. If you call the front desk they will not answer, you have to try calling at least 5 times for them to pick up the phone. I Wish they could have a better customer service.

Everything was great. Right in the middle of the old town, clean and comfortable room, nice staff.

Lovely charming and helpful staff at reception. We skipped breakfast but we liked the fact you could choose right up to the morning at same price. Gorgeous smell when you enter the lobby, and v welcoming. Great location and also unexpectedly quiet, right beside the cathedral. Great to have underground parking choice. We will definitely return as Burgos was super. Would love to see tea & coffee making facilities in the rooms.

Localização incrível! Hotel vale o custo-beneficio principalmente por conta da localização em frente à catedral. Apesar de limpo, o quarto precisa de uma renovação. Café da manhã okay.

Maravilhoso, vista incrível para a catedral de Burgos.

El hotel es muy bonito, céntrico, desayuno bien surtido y rico, personal a la salida amable, lo único que a la hora de registrarnos la sra de recepción me solicito salir a la calle porque cerraría el hotel por unos minutos y no podía dejarme sola en recepción, fue bastante desagradable para mi y para la gente que quería entrar al hotel o salir, aclaro que la sra no se aparto ni 10 m de la puerta que era de vidrio pero me dijo que si por querían robarle! cerraba!! bastante desagradable!!!

Issue with the ventilation system was resolved by the online manager with a change of room. It was not acknowledged though on our checkout and there was

It’s forest was the position. Right on the plaza of the cathedral. Room 201 has a superb view. Windows difficult being a v old building.

Hotel is cozy, good breakfast. Beautiful views of the cathedral. Staff was helpful. Wish the rooms were bigger for families but we made it work and the staff helped us be comfortable.