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Centrally located small hotel perfect for exploring Venice. Friendly, helpful staff and a lovely clean room. Definitely recommended.

Very clean excellent staff good breakfast excellent location 5/10 min walk from water bus drop off at Fondamenta above only 2 bridges to go over so was all with our large case Roght in the centre of everything Can walk to all sights Would definitely recommend ❤️

Great location and friendly staff.

In a great location for exploring Venice. Our canal view room was comfortable, quiet with period tasteful furnishing. Breakfast good. Only thing missing is a bar which would have been nice to come back to in the evening, fairly insignificant issue though. A great place to stay in Venice.

The room is nice and clean but very small with low ceiling. I think Thu’s is typical of hotel rooms in Venice. The front desk is nice and helpful. The breakfast is good with friendly staff. The hotel is located about 15 minute walk from water bus stop and 30 minute walk to the train station. Have a small carryon with good wheels. The ground is bumpy and there are steps up and down whenever you encounter a bridge. You don’t want to be pulling a large luggage and lifting it up and down the stairs. You can walk around main attractions from the hotel easily without luggage.

Spectacular hotel. Incredible views. Friendly, helpful staff. Nice breakfast.

Staff approach to negative situations could be improved. No manager to mediate the situation during our stay so not resolved till after checkout. Room at the front level 1 was very noisy. Our booked room type wasn’t available, not informed before arrival although known to the hotel staff and the alternative room type downgraded the experience for us as a family squishing into a smaller room. Breakfast had to be by appointment slot the night before where we couldn’t have breakfast at our convenience. The hot food option was running out and not replenished during our slot. Very lacking for an anniversary visit following on 6 years from our honeymoon where it was excellent.

La chambre impeccable, le service et l'accueil tres agréable, parfait. On y retournera...

Everything was nice but this hotel is not accessible stairs and no life and wheel chair lift not working. No on duty bell boy except daytime. This information should be disclosed , if it had been I would have stayed somewhere else

Tout était parfait de la chambre au petit déjeuner le personnel était très attentionné et très professionnel je recommande

Very clean, comfortable room. Breakfast is great. Location is so convenient. Team is very helpful and kind.

Das Zimmer war sehr schön, das Personal ausgesprochen freundlich und hilfsbereit und das Frühstück köstlich. Einzig das Auffinden des Hotels war tricjy.

Clean and tidy with welcoming staff

Everything was superb

O cafe da manhã era mt bom. Hotel lindíssimos. Igual as fotos. Mt bem localuzado. Apenas 1 sugestao: melhorar os travesseiros. De resto, perfeito.

Friendly and helpful staffs. Hotel is maintained well as well while still providing european charm.

初めに予約していた部屋は下水臭く、それを誤魔化すように芳香剤が撒かれていました。 天井も低く、閉鎖的な空間であったこともあり、部屋の変更を申し出たところ快く受け入れていただきました。 翌日は大晦日ということもあり、満室で部屋の変更はできませんでしたが、返金に応じていただき丁寧な対応でした。 最初の部屋の状態は残念でしたが、移動後の部屋の居心地は悪くなく、朝食のビュッフェも美味しく、対応も満足のいくものでした。

Oui chambre impeccable et personnel courtois

The hotel and service are both good. There are a few breakfast options available, and while limited, they’re a decent way to start the day. The room is a comfortable size, and the bathroom is also spacious and well-maintained. The only downside is that you have to carry your luggage up a couple of flights of stairs, as there’s no elevator and no staff assistance available.