Warm welcome with ALL staff friendly & polite throughout.Tasteful & comfortable decor, great food & service. & fab location with stunning view from bedroom & restaurant. Slept like a log

Room comfortable Booked 2 rooms but were placed in different floors Food in restaurant not good too salty and expensive

Spotless, comfortable room,staff were attentive, and very friendly, great food

Excellent staff, great food in the restaurant and attached pub the working boat.

I usually come to visit the hotel for lunch or dinner as a treat, and this year I chose to stay two nights. The twin room with harbour view was simply perfect. The cleaniness top notch. The room amentities were great. The staff are very welcoming and the food simply delicious. I will definitely return for staying a night or two.

Lovely spacious room with view of harbour. Large comfy bed. Food excellent including breakfast & dinner at pub downstairs. Staff very helpful & accommodating. Excellent hotel & stay.

Great staff, clean rooms, great breakfast, nothing too much trouble

All staff were exceptional, food really good, room clean and bed comfy. Highly recommended and will definitely stay again

This hotel has really good points but also some issues that need some thought by the management. It was strange to be “upgraded” to a room which was a double when we had booked a family room. Breakfast is based on the assumption that you’re a holidaymaker not someone attending for work. It took over 20 minutes to get a bowl of cornflakes. Finally, and possibly the most concerning, was the staff and their approach in some cases. I waited for a taxi in the foyer for about 5 minutes in the morning and the swearing and language I heard whilst there was something that should happen in an area where customers can overhear - it shouldn’t really happen at all. It was a disappointment as otherwise the room was really nice.

Very friendly staff and comfortable accommodation. Good food, clean and everything needed to make a great stay. Only small niggle was unable to open window and I am a fresh air freak. Slow draining sink which I did report. Great location and choices from the bar. Excellent value for money on current offers. Would stay again.

Staff were all very attentive and helpful, room very clean

The food was incredible! Service from the staff was great and the location is perfect.

On the whole it was great. The reception team were brilliant. The dinner service was brilliant and the location is spot on.

As always the rooms are beautiful clean and the hotel just oozes class and such a lovely feeling the staff are absolutely amazing and went about be and beyond for our stay , it’s was our daughters 21st birthday they sent us a bottle of wine a very lovely personal handwritten card and homemade fudge and it just make a great stay a totally wonderful memorable stay thank you x

Clean,spacious room with an amazing view of the harbour and estuary.Friendly and efficient service at the reception and the two requests made were dealt with as requested. Only had breakfast in the hotel and that was of good quality although a bit disappointed that there was not a more plentiful supply of fruit-just a small portion which you could only have if you did not choose another option such as granola. Other than that,really enjoyed our stay.

Best place to stay in Falmouth by a country mile

The room was perfect, and the staff were tealky friendly. We only stayed for 1 night as we were out with friends in Falmouth, but would definitely recommend and we will be back.

Great room, great staff, great food.

Excellent stay! Room was spacious, modern and very comfortable. Good selection of tea and coffee in the room and bathroom amenities. Mini fridge too. Beds very comfortable. Food at both Waters Edge (dinner and breakfast) were fanfic. Dinner at the working boat also great. Staff friendly and helpful. Only a short 5-10 minute walk to the high street. Would stay again - it’s a lovely quirky (because of the layout) hotel!

Great hotel with spacious comfortable room. Traditional decor. Excellent food if a bit pricey. Pleasant staff, excellent location.