There was confusion about the included breakfast. I believed I had booked it with breakfast. The staff at reception initially said it wasn’t included so took an additional payment then apologised for taking the payment saying that she checked and that it was included. She also charged an excess and wrong city tax charge and then said that they could not refund any of it that day due to some payment card of theirs not being available. Eventually the excess city tax was refunded but the hotel decision was that breakfast wasn’t included. Not a pleasant experience so poor in my opinion. Nice room though but in need of maintenance. The toilet was had a leak so was not a please experience.

Das Zimmer war schön geräumig und auf den ersten Blick sauber. Ich persönlich finde Dekokissen unnötig, vor allem wenn Flecken darauf sind. Ansonsten kann ich nichts am Zimmer aussetzen. Das Frühstück war reichhaltig und es gab von allem etwas. Das Personal war sehr hilfsbereit. Eine Verbesserung für die Hotels App wäre jedoch, dass die tatsächliche Parkplatzmenge genannt wird, da es nur knapp 10 Plätze gibt und diese bei später Anreise bereits vergeben sind.

Lovely bedroom, hotel well located.

Chambres assez récentes, accueil sympathique 24h24

Emplacement, propreté et accueil, tout était très bien

Excelente

personale gentilissimo. la camera ok ma il bagno un pò datato. colazione super.

Make sure if you are driving to this hotel you confirm your reserved parking. In addition, our shower flooded the bathroom and the carpet so we had to move to another room which was on the 5th floor with no elevator access. We had to carry our luggage up a curving staircase—very challenging and with my 80 year old mother in law, not that safe.

Good value and convenient hotel for Christmas Markets. Friendly and attentive staff.

Yes

Our room needed repair. The bathtub was clogged so when you took a shower it filled up with water. This made it dangerous to enter & exit the tub. The towel warmer was broken. Tile was broken in the bathroom and the room could use some new paint.

We didn't have breakfast here however it smelt very good. Staff were friendly and helpful. The room was nice and clean

Served the purpose but the property is dated and there are no nice extras to speak of.

The staff here are really friendly and helpful, their English was much better than my French!

La habitación

Las instalaciones son muy lindas

Chambre propre spacieuse et moderne et très silencieuse

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Perus huone, kaikki perustarpeet täyttävä. Oikein mukava henkilökunta!

Le petit déjeuner manquait de bons produits. Si on ouvrait la fenetre, on entendait la ventilation à l’extérieur La chambre etait propre et le personnel agreable.