Le personnel

Clean and nice

Das Zimmer war sehr sauber und das Personal freundlich und hilfsbereit.

The hotel itself is an older hotel with a beautiful location on lake Lucerne. The staff was fabulous. The check in desk assisted us with everything. The restaurant servers were exceptional. Especially in making sure my husband had the best single malt whisky. The food was some of the best of our entire trip. We would definitely stay there again. We really enjoyed the piano player

Very nice stay but no AC.

The staff was extraordinary in every way possible. The views were breathtaking. The only thing this place was missing was Air conditioning .

A great hotel with a great view. Highly recommended!

Wunderbar.

Great experience! Nice view from the balcony. Friendly staff. Room needed to have A/C.

Schönes Hotel um Ausflüge rund um den See zu unternehmen und am Abend das Bad zu geniessen. Das Restaurant hat eine grosse gedeckte Terrasse. Sehr gutes Frühstückbuffet und auch schön fürs Abendessen

Spectacular view of the lake from the pool. Spa and pool were wonderful and not crowded, so it was very peaceful and relaxing and loved that there were waterbeds available to rest on. The meals were delicious, too. Friendly and helpful staff.

Great place to stay with an amazing view of the lake. The staff was super kind and helpful. It was a long walk to the bus station with luggage for my trip out the next day and they were able to arrange a ride for me and sent me with a sandwich since I had to leave before breakfast started. Very thoughtful. The pools are a great amenity and the spa menu looked amazing. Comfortable bed too.

Das Hotel scheint kaum 4* zu verdienen, jedenfalls, was die Zimmer anbetrifft. Der Eingangsbereich sowie die Terrasse und der Gartenbereich sind sehr schön, aber die Zimmer sind im Preis/Leistungsverhältnis doch sehr überteuert. Das Bett war mit einer sehr dünnen Matratze und schietschend sehr unbequem und allgemein wirkte unser Zimmer alt, gebraucht und erneuerungsbedürftig. Lage und Aussicht des Seezimmers hingegen sind sehr schön. Auch das Frühstücksbuffet ist sehr reichhaltig.

Beautiful hotel.

Beautiful hotel & excellent staff 👌

Great view.

Great hotel staff - super friendly and super helpful. Great location on the lake but a little quiet on surrounding area.

Zum Duschen über die Badewanne zu steigen na ja! Duschwand nicht stabil..... Bettdeckebezug hatte ein Loch! Lärm von der Terrasse störte. Essen, Service und Sauberkeit super!

Very nice hotel with excellent view , pool/sauna/spa, and restaurant was superb with a nice view. Highly recommend.

The stay was great and the staff was fantastic in accommodating us after Delta lost our luggage for several days. Roy at the front desk went out of his way to help us with only the clothes we were wearing. Breakfast was great with a lot of choices. Only downfall is the property has no A/C. Being from the U.S. in particular Tampa, Florida it’s hard to sleep without A/C. The room can get quite hot, so be prepared. Aside from that everything else was great.