Great hotel in a superb location. Simply wonderful staff.

Everything was terrific. Unfortunately, the water in the pool was too cold for me, but the view was idyllic

This is very decent hotel in a great location with good parking

We unfortunately came across a room that smell heavily smoke from tobacco / cigar so it clearly make our experience pretty bad as each time we went in and out of the room this smell was following and also tainted our room … we informed reception but they did not do anything about it Location is good if you want to be walking distance of the touristy area

Ein herzliches Dankeschön an das gesamte Personal, besonders an das Rezeptionsteam – außergewöhnlich freundlich, herzlich, hilfsbereit und aufmerksam. Man fühlt sich vom ersten Moment an willkommen. Das Hotel strahlt eine besondere Atmosphäre aus und erzählt auf seine eigene Weise Geschichte ~ auch die Zimmer haben ihren ganz eigenen Charakter. Die Lage ist hervorragend, das Executive-Zimmer mit Meerblick war komfortabel und das Bett ausgezeichnet. Das Essen sowie der Service im Sky Restaurant waren hervorragend. Lediglich bei der Zimmerreinigung sehe ich etwas Verbesserungspotenzial: Unter dem Tisch lag noch eine Kontaktlinse eines vorherigen Gastes. Haar an der Kopfkissen und am Handtuch. Am Morgen wurde ich zudem durch wiederholtes Klopfen und Arbeitsgeräusche der Zimmerreinigung auf dem Flur bzw. in den Nachbarzimmern geweckt. Das Frühstück war qualitativ sehr gut, genug Obst/Gemüse nur bei Wurst, Käse und Brot hätte ich mir etwas mehr Auswahl gewünscht. Insgesamt ein sehr angenehmer Aufenthalt, den ich gerne weiterempfehle.

The room was great-big and clean. Balcony with plenty of space for two people. Nice KORRES products.

Excellent location, close to ferry terminal. Accommodation is dated and could do with an upgrade.

Beautiful hotel with rooftop bar and gym, rooms are clean and spacious. Easy check in, staff were very friendly. Close to shops and restaurants . Located right across the street from the Heraklion port . I would definitely go back and strongly recommend this hotel.

This place is top notch! It is beautiful, convenient, comfortable, and the staff is wonderful! This was our 5th place that we stayed on our trip. I’m just glad it wasn’t first because none of the others would have lived up to the expectation after this place! 10/10 would stay here again!

Beautiful building and great room with view of the fortress and sea. Staff was the nicest and so helpful.

The hotel is very nice. The room was comfortable and very clean. It is located within a 10 minute walk to old town. The staff was very nice. I recommend this hotel.

Great

Amazing Breakfast, perfect location, very well designed hotel

This is a fantastic hotel, great staff, quick and simple check in experience, a beautiful clean room and excellent food and service in the restaurant. We would definitely come back.

Well located! As for the breakfast, they love their sweets and no option for gluten free. Otherwise I enjoyed it!

Loved location, view from 5th floor, parking and staff friendliness.

L'hôtel est magnifique, les chambres sont spacieuses et très propres. Le personnel est très accueillant. L'hôtel est très bien situé face au port. Nous avons passé un excellent séjour.

Very nice 5 star historical building. Fully updated with the latest amenities. Staff was amazing. Super friendly and helpful. Rooms were very spacious with all the amenities you could need. Remote controls for the 2 tv’s need new batteries. Pool area is very nice. 8/10 would highly recommend this place. Thanks for having us !

Das Zimmer und das Frühstück waren super. Die Anlage war sehr sauber, wir haben uns sehr wohl gefühlt.

Absolutely beautiful hotel - our room was one of the nicest we’ve stayed in in Greece. Great location near the port. Would have appreciated having someone help us with our luggage getting into and out of the hotel.