In more than 30 years of international travel, during which I have visited over 50 countries and stayed at luxury, chain, and boutique hotels, this was by far the poorest hospitality experience I have encountered.
The most troubling aspect of my stay was the conduct of the owner/manager. On a single day, I received more than 13 messages criticizing me for leaving the breakfast room at 10:08 a.m on Sunday, despite arriving at 9:38 AM (sign posted showed breakfast ends at 10:00 AM on weekend and 9:30 AM on weekdays). The hotel's posted signage states only that "breakfast ends at 10:00 a.m." It does not state that guests must finish eating and vacate the dining room by that time.
When I pointed this out, I was told that guests are not allowed to enter after 9:15 a.m on weekdays. This policy is not posted anywhere, was never communicated at check-in, and appears to have been created during our conversation. More concerning was the tone and repeated stream of messages over what amounted to eight additional minutes in the breakfast room. The communication did not stop until I informed the owner that I intended to preserve and publicly share the conversation.
The property also suffered from several other significant shortcomings:
Bugs and flies were consistently present throughout the hotel.
Guests were greeted with prominent notices threatening additional charges for requesting extra towels, despite the room being stocked with only two extremely worn, thin towels.