Most of the hotel was closed due to the time of year. No bar open, no restaurants etc. This was not made clear when booking and we specifically looked for a place with options for dining. The kids were excited to use the Jacuzzi after a long day on the ski slopes but they were charging €100 per hour for the four of us (again, no surcharge mentioned on the booking platform). We had to ask for water to be replenished in the room which seemed strange for a five star hotel. The room was a good size for a family of four. Out of season, I would say this is more a three star hotel with hidden costs which need to be clearer.

Mycket stort rum med fin utsikt. Trevlig personal.

I don’t use

Not enough staff working, we had to wait for 15min behind just one check in to be able to checkout because we needed a card to get out of the parking, felt like being taken hostage. Other than that, the view from some of the rooms can be good. But depending on the room. It is a bit far from the center of the city.

Rent og pænt

Todo perfecto

big rooms

Excelente

This is a very strange hotel in that it puts itself out as being grand, and decorated the lobby in a grand fashion, but the rooms themselves are incredibly sterile and basic. It's like they had great aspirations when they built the hotel but ran out of money when the time came to decorate the rooms. The staff are very friendly and accommodating. There are very limited options for dining in the area (basically one Italian restaurant).

Lo peor las camas, no eran nada cómodas. Lo mejor es el café del desayuno.

Hôtel très bien pour la famille et même les enfants. Cocktail de bienvenue offert sur le rooftop avec une belle vue sur les montagnes et Granada. Le personnel est très sympathique et accueillant. Les chambres sont très propres. Nous avons eu celle avec le jaccuzi. Spacieuse et au calme.

Séjour en famille avec 3 enfants et mon mari les chambres étaient vieillissantes et auraient besoin de rafraîchissement, fourmis dans notre salle de bains , petit déjeuner pas à la hauteur d’un palace et restauration pour le déjeuner et le dîner inexistante

Muy tranquilo y silencioso, bien comunicado en coche y gran amplitud de la habitación. Nos ha gustado menos la altura de la ducha.

Perfect

방이 아주크고 좋았습니다 위치는 그라나다 도심과는 떨어져 있습니다 근처에 마트가 있습니다

Ya hemos estado varias veces y repetiremos

Muy agradable la estancia y todo a mano supermercado restaurante, vamos de visita a un hijo cada 15 dias y repetiremos seguro.

Inget fem stjärnigt hotell, borde fräscha upp rummen och modernisera, frukosten var usel, varma rätter var kalla och osmakliga, ingen bra utbud eller smak. Hotellet var inte 25 min från Sierra Nevada utan 40 min, borde korrigera i beskrivningen.

Fantástico, era lo esperado. Nos gustó mucho la habitación, súper amplia con colchones cómodos y muchas almohadas. Todo lo necesario para descansar. Buena calefacción y excelente baño. El desayunar muy completo con variedad y calidad.

Dejligt ophold, dog noget slidt. Ærgeligt at spa kostede 25EUR/person, men boblebad på værelset var top luksus. Fitness ok, dog meget begrænset åbningstid :( Lidt langt ind til Granada, men kort til Monachil og bagvejen op til Sierra Nevada og lækre vandreruter!