This hotel is no where close to a 4 star property! No kettle in the room for tea, when I asked the reception they said I can order tea from room service. Upon check in I asked the receptionist if breakfast was included in our stay and she said yes, during checkout we were told it wasn’t and that we had to pay extra for it. After checking in, we went to our room which was filled with flies, even few dead on the floor. I asked the receptionist if this could be sorted and they sent room cleaning with a fly killing spray. I would never recommend this place.

The views are amazing. It's so peaceful. Breakfast was great. We asked for additional information and they had it ready for us in no time. I'm a coffee in the morning person and a cup of cappuccino for perfection. The facility was clean and the staff were friendly. Lady at service desk was helpfulfull and spoke English.

Servicio muy bueno , comida buena el desayuno está ok. Las amenidades estas no tan nuevas ya peor en general es de los únicos buenos y más modernos hotel si estás por esa zona

Struttura meravigliosa, piscina riscaldata e tenuta perfettamente. Camera top con letto immenso, parquet e arredamento bellissimi. Spa non grandissima, ma non manca nulla e con una professionalità altissima (massaggio top). Il personale alla reception in ingresso ok, in uscita avevano perso il prepagato e mi hanno chiesto il pagamento. Hanno dovuto fare ulteriore ricerca per poi rendersi conto dell’errore. Dopo il tempo perso ed il disagio con altri ospiti presenti, avrei utilizzato un gesto d’attenzione e di scuse. Avrebbero fatto un figurone…anche semplicemente offrendomi un caffè (che non avrei accettato) o non facendo pagare la consumazione in camera di 1,5€ (la bottiglietta d’acqua). Invece la sig.ra mi sembrava quasi risentita per un errore fatto da loro stessi. Una sciocchezza, ma sono le piccole cose che possono rendere la struttura anche superiore a quanto già è…

Tutto perfetto

La struttura non è male, ma potrebbe offrire uno standard più alto. Stanze disposte a distanza dalla hall (molto sacrificata rispetto alla grandezza della struttura). Pecca un pò nei dettagli estrema semplicità delle camere, che comunque si presentano pulite e ordinate.

Colazione piuttosto banale per un hotel che vuole proporsi di lusso . Spa non compresa

Tutto perfetto, dal comfort alla pulizia. Anche il ristorante è al top

We traveled through Europe for two to three months every year. So, we have made it a habit to choose different hotels to have different experiences.we choose our hotels by our own feelings. This place looked beautiful from the outside and a beautiful interior presentation. To sadly find out that the hotel customer service did not match its beauty. Front desk reception was difficult and challenging with very unhappy faces. Breakfast staff was unfriendly and could not get a welcome smile from them. Dinner staff was just as unfriendly. I might say to be fair the housekeepers were very nice and helpful.probably to fair the staff is overworked at the same time if they want to be in the hospitality business they want to trained the staff to be friendly.

Una struttura alberghiera davvero bene attrezzata, le camere grandissime e comode, il personale gentilissimo e disponibile e si mangia molto bene. Perfetta per le famiglie e per chi ha cani. Ci torneremo sicuramente

Letizia on reception was excellent as was Salvatore in the restaurant both delivering an outstanding customer experience, the hotel though sprawling is excellent lots of lifts and a few stairs to navigate but outstanding Thanks we will be back

El hotel es un laberinto para llegar a cada cuarto. El personal no te explica, no habla ingles. Los cuartos muy diferentes a los de la foto. Decepcionado para un hotel que tenia grandes expectativas.

This is a modern and serine location set against the backdrop of a beautiful hilltop village. The rooms are very comfortable. The restaurant is excellent. If you want spa services you should make sure to book well in advance.

struttura impeccabile ottima cucina

Beau, propre, pas cher.

Sehr schönes Hotel. Über das Zimmerupgrade haben wir uns wahnsinnig gefreut. Das Essen im Restaurant war sehr lecker und sehr freundlicher Service. Lediglich der Wellness Bereich hätte für uns mehr Wellness haben können. Es ist eher eine Schwimmhalle. Wir würden jederzeit wieder kommen.

Sitio espectacular, la habitación es una apartamento, súper limpio, el personal muy pendiente Totalmente recomendado

Recommended. Lovely hotel - beautiful view to local hilltop village. Nice high end restaurant. Great 25m swimming pool - is shared with child lessons - we asked nicely and got our own lane most of the time. Area has lots of proper old Italy to explore and discover.

Great property and very courteous and helpful staff. The Maior restaurant had the best food. We have been in Italy for 10 Days and had our best pasta dish here. Great selection for breakfast. The location is outstanding with a view of the City center of Picerno. Wish we could have stayed there for a couple more days! Definitely will be revisiting this resort in the future.

Adoramos a estadia, nosso quarto era grande confortável e novo, tambem estava muito limpo. O restaurante merece um elogio, pois a comida estava muito boa e experimentem a sobremesa cheese cake, simplesmente a melhor que ja comi. Ficaria de novo nesse hotel.