Amazing staff so polite and friendly gorgeous views loved it will stay longer

Another good experience staying at hotel

Very friendly and helpful staff.

So pet friendly. My dog even got a sausage at breakfast.Good location and staff really friendly.I would definitely recommend and would like to return.

Lovely hotel, superb location, very helpful staff. Good room but kettle needed de-scaling & shower head needed cleaning. Otherwise very very good.

clean and comfortable stay breakfast included very generous and delicious!

Fabulous view with balcony Superior room did not have robes. Paint work in bathroom and bedroom needs addressing. Bath area needs good clean. Carpet in place’s disgusting. Bed comfy, as were coffee and tea facilities. Would stay again, but would not pay the room rate for this room!

Great location, staff were superb, lovely local shops, cafes & restaurants, walking distance from Whitstable town centre. Only criticism would be the hotel is overdue a lick of paint.

Friends got stuck in lift twice. Our shower controls were so stiff we couldn’t stop it dripping. When we ordered brandy they gave it to us in tumblers, When we asked for brandy glasses the member of staff was very rude. Breakfast service could be more efficient. Cereals, conserves and fruit could be put out so people can help themselves. People don’t mind doing their own toast. Taking orders at breakfast was very slow could be more efficient. Some staff very helpful like receptionist others couldn’t care less. Bedroom windows need attention and lots of scuff marks on walls. Bottle of white wine ordered for dinner wasn’t cold no excuse for that. We were offered ice to put in it but eventually we did get another one free of charge. Need to find an eco friendly cleaner for toilets if you don’t want to use bleach.

Good

Really friendly, helpful staff on reception and at breakfast. A generous, tasty breakfast.a great comfortable be

Good

Lovely location, great breakfast and. Restaurant menu. Staff very friendly and efficient. Very popular hotel and only room available was a ‘classic’ with no sea view where the bathroom was adequate but could have done with a refresh. Have stayed many times in the superior rooms and they are fab.

This is such a special place! Everyone was so friendly and the hotel was so charming.

Excellent hotel. Good location and great staff.

It was a charming property overlooking the sea and the team were so very friendly and helpful.

A great find with nice size rooms and friendly staff

All the staff were extremely welcoming, friendly and helpful

Accueil chaleureux et hôtel de charme au bord de la mer!

This is an older hotel and, as it makes clear, there are quite a few stairs to the second floor, though there is a lift to the first floor. A bit tricky for the guest with a mobility issue, I should think. It’s also dog-friendly, and how I feel about dogs is influenced by the guest-awareness and general responsibility of their owners. Not everyone appreciates a yappy dog on a terrace. BUT, The Marine is a great place to stay. Seafront, sea views, well-decorated, clean rooms, very comfortable beds, good wardrobe space and lots of light, with bright bulbs. The food is excellent and the staff are friendly, helpful and unfailingly cheerful. We’d have liked a small fridge, and a room safe. The shower is designed for the slender guest, and the tv doesn’t get subtitles. But we thoroughly enjoyed our stay and would happily return.