Poor customer service!
No refillling of tea and sugar, was told 60p per sugar satchets!
Hotel was fairly empty, when checked for late check out - was told €10 per hour.. This hotel is like Ryanair, Budget class. Should be stripped off it’s 4*.
There was also no good reception when we arrived for check-in. No smiling face of the night receptionist and also had to wait almost 30 mins after cold rainy journey from airport. Hence, overall experience is Terrible!!
This is based on the service received in the off-peak/quiet season. So - disappointing overall!
FYI, we were there for 1 whole week!!