Really good local hotel, helpful staff, super big rooms and all well furnished. Very comfortable and a super breakfast in the morning

Wonderful hotel in lovely town. Check in and out was easy. Room was at the top up many stairs. Huge bed, Dyson air chiller, Great selection of teas, hot chocolate and a coffee machine with 3 different coffee pods. Cookies also provided. Bathroom was generous, shower very hot. We had dinner out, but we spent the evening in the bar watching England vs Argentina. Great beer and atmosphere (until England lost). Breakfast was delicious, although service was slow (limited self-service). Fabulous selection of hot food. My one critism was I was only given a small pot of tea, and there was no one about to provide a refill when I needed it.

Large bright room and an excellent breakfast

Warm welcome as well as lovely and charming people in restaurant.

The staff were lovely, gave up trying to use the shower as it refused to respond to my requests for hot water Food was really good

Had an enjoyable stay and would return

Great location & good value. Good breakfast. An old & nice building & you’d expect a few issues, but it is showing its age & lacking a bit of tlc in places. We may have been unlucky, but the room we had was a little ’run down’ - window was in disrepair with cracked wood, a lot of glue & mostly missing bird spikes on the sill (resulting in an early morning pigeon visit!) & a lot of flaking paint. Window also couldn’t be opened (or stay opened) properly & had to be wedged open with a toilet roll. Room was also uncomfortably warm & we also had a faulty wall light that couldn’t be turned off & was loose & hanging at an angle. Bathroom & shower showing its age a bit. Overall though, a reasonable stay & reasonably priced.

Charming hotel and great location. Bar and restaurant onsite were very nice and handy. Breakfast was amazing! Hospitality of the staff, also amazing. Don't let limited parking scare you, they have a nice arrangement for inexpensive overnight parking just across the street. Older facility, so don't expect air conditioning, and of course we stayed there during a historical heat wave in the UK for May. On normal nights, I think temps would be fine. Would recommend and stay at again.

On the one of the hottest days of the year, the room had a tiny fan for a family room. Unbearable, no sleep at all. I understand you can't have air-conditioning on the building as its old, however there is nothing stopping you putting portable air-conditioning units in the rooms. Simply Unbearable. Staff were nice and friendly, amenities of, slightly dated, but its an old building.

Staff lovely and friendly food excellent. Bed very bouncy…

Good central location for Sandwich. Hotel decoration a bit tired but hotel has friendly feel and reception staff were friendly Breakfast a bit chaotic and staff stressed on first day I stayed,

Staff are excellent. Breakfast very good. Room dated bt clean and comfortable. Very dog friendly

Fantastic location, very friendly helpful staff and our rate included an excellent breakfast

Every member of staff we met was friendly and helpful. We were lucky enough to be upgraded and our room was beautiful with a view over the river. It was quiet and comfortable and I loved the window seat in the bay window. The bathroom was enormous and boasted both bath and walk in shower. Unfortunately the basin taps were very difficult to turn off and trickled overnight but we were assured that this would be looked at and received sincere apologies for the inconvenience. We enjoyed a full and plentiful breakfast with bottomless tea and coffee. We thoroughly enjoyed our stay and wished we could have stayed a little longer

Parking ok clean room and facilities and shop nearby

Beautiful, characterful hotel with friendly staff and great food. Perfect base to explore Sandwich.

Charming quirky hotel. In a great location. Close to shops, bars, restsurants, quayside. Loved the decor and feel of the place. Staff very friendly, chatty and helpful. Room very spacious, clean etc. Will return!

Great value for money

Bar ok , as people have said rooms tired, items in room broken, couldnt turn heating off, carpet very old and a bit dirty / worn. Shame

The decor of the room was a little tired, but the staff were very pleasant and helpful.