Long walk (5-10mins) from entrance/reception to our apartment. Air con in apartment was useless - not sure if adhering to Spains 27 degrees Celsius lower limit… felt like it!

Overall we had a good stay at the GF Isabel, we had a 1 bed apartment which had enough space for a family of 4, the hotel had enough sun beds, pools and bars .. etc. Only down points were that the kids couldn't use floats in the pool and the half board / full board options are very limited for vegetarians.

My stay at GF Isabel was brilliant. The staff were so friendly and attentive. The facilities were amazing - accommodating to all. Overall it was a lovely stay and I’d definitely be coming back here again that’s for sure!

Absolutely gorgeous, what made this hotel so special was the staff. They were so dedicated and amazing. We will return. The food was incredible, the housekeeping staff were exceptional and the bar/restaurant staff were so professional and fast even though my husband insisted to practice his terrible Spanish with them.

Cleanliness was excellent. Plenty of space in the apartment. Got woken up a couple of nights by neighbours moving chairs around on the tiled floors which reverberates through the building. Also interconnecting doors with other apartments have little sound proofing. Finally, I was half board and evening meals were a bit hit and miss (one evening of the 4 I went to a restaurant as the food offer was not appetising in GF Isabel).

property is clean and very well maintained. The grounds are spacious and attractive and facilities for children are excellent.

well appointed self catering bungalow but terrible soundproofing with connecting door to neighbours

Hate to be too critical because we only stayed there one night, but we ran into a few issues: 1. Upon entering the room, we were blasted by the smell of a cleaning agent that required us to open windows and the front door for a couple hours to air out. 2. Didn't have time for breakfast because of an early-morning flight and asked to buy a coffee at the breakfast. I was told I would have to pay for the full buffet price to do so. Only alternative, I was told, was to wait until the bar in the lobby opened at 9 a.m., after I was gone. 3. Maid service knocked on my door before 8 a.m. to ask when we were leaving. Full disclosure: I hadn't put the "do not disturb" hanger on my door, but shouldn't the attendant check with the front desk to see if the room has been vacated? None of these things was a deal breaker by themselves, but put together it didn't add up to a great stay.

The bungalow was spacious, clean and well equipped . Not much dining options unless your all Inclusive .. Less mobile might struggle in the area due to step hills down to the beach / shops / restaurants

Best hotel we have stayed in on Tenerife. The pool was perfect plenty of lounges, it does not open to 10am so no early towel reserving. Room was perfect we had a kitchenette and the size of the apartment was so relaxing. 100% returning

generally very good experience, the accommodation was looking a little tired but still acceptable. The pool and public facilities were excellent especially on the main reception building.

I booked an apartment but I was upgraded to a bungalow, which I thought was nice. It was clean, comfortable, and the hotel has a good breakfast. The big problem is that this hotel does not care about guest safety or security - on the second morning I returned from breakfast to find a man in my bungalow - he had ignored the "do not disturb" sign on the door. He was replacing an electrical socket, which he said was very urgent. The hotel thought this problem was so dangerous it must be fixed without asking to enter the room, but they let me stay in the room with a faulty electrical power point for two nights, and they did not tell me!! I had used that power point for two nights to charge my laptop. They do not care about guest safety. If this happened in the UK I would report the hotel to the Health & Safety Executive. The man also entered my room without the hotel notifying me, so the hotel also does not care about guest security.

Great hotel and friendly staff

Always a lovely place to be. Not the luxury one, but a family one. Clean, well arranged, lots of different food options. And superb entertainment for children.

Second time at GF Isabel and fully enjoyed it again! The buffet breakfast is fantastic, and meets all dietary requirements. The pool is lovely and the sunbeds/umbrellas are plentiful, no need for the early morning towel dash! Shops and restaurants are within a 5 minute walk. Will be back!

Allt är bra! Om man har barn då är toppen. För min del som känns på dagis, matsalen ser ut som bamba, ganska högt ljud! Sallader är inte mycket att välja! Bra service på receptionen.

Beautiful apartment and lovely hotel it’s kept very clean and well looked after, we had breakfast includes and no complaints, the location is a bit far up the hill from the beach so if you don’t like walking don’t book although we did get a taxi back up a couple of times

We stayed in a one bedroom bungalow. There was loads of room with a huge bedroom. Cleaning staff came daily and replaced towels. Air conditioning wasnt very powerful. Overall the bungalow would benefit from an upgrade and an oven would have been useful, but it didnt spoil our stay. The GF Isabel is very child friendly with lots of activities for families. Small adult only bathing area provided.

The hotel and rooms are very nice. Also the park itself is very well designed. The apartments are really spacious. The things we did not like: the dinner buffet is extremely busy and some time during dinner time there’s a kids show in front of the restaurant which is extremely loud and annoying. The other thing we did not like is that the hotel is extremely family friendly, which is fine if that’s your thing, but I don’t want to be bothered by someone else’s screaming kids constantly. Overall we like the hotel, but will not be staying again.

Lo mejor, primero, la buena atención de los empleados, segundo, la comida gratamente variada, y tercero, la cocina completa de la habitación (nevera, fregadero, microondas, vitro...). Lo peor, primero, casi todos los días encontrábamos hormigas en la encimera de la cocina del apartamento,cucarachas en los pasillos de las habitaciones y alguna que otra cucaracha en el restaurante-buffet del hotel (se dio aviso en recepción), segundo, nos toco en un apartamento antiguo que necesita remodelación, y tercero, horarios para turistas extranjeros (se cierra la piscina a las 18, a las 21:20 empiezan a recoger el buffet, a las 22 termina el espectáculo..).