Unfortunately, our stay was extremely disappointing and not at all what I would expect from a 4-star hotel in Paris. The biggest issue was that the air conditioning did not work during our stay, despite the outside temperature being around 35°C. When we raised the issue with the hotel, the response from management was simply that “the AC is broken” and that they did not know when it would be fixed. That is not an acceptable response for a hotel of this category, especially during a heatwave. Instead of offering a proper solution, they provided a tiny, dirty fan, which made very little difference. To make matters worse, my wife is pregnant, and the staff showed no real concern or willingness to help make the situation more comfortable for her. When I asked about compensation, I was told that nothing would be offered and that it was not their issue that the AC was not working. I found this response completely unacceptable and very disappointing from a hospitality perspective. The elevator also appeared poorly maintained, to the point where we tried to avoid using it whenever possible. Overall, the experience was awful. The lack of air conditioning, poor handling by management, lack of empathy, and general maintenance concerns made this a stay I would not repeat. I would not return to this hotel, and I would not recommend it to others.

Hotel limpo, organizado. Localização muito boa, perto de boas linhas de metrô e de vários restaurantes. Equipe educada. Alguns pontos ruins: - porta do banheiro transparente e sem total vedação, o que compromete a privacidade. - o ar condicionado não estava funcionando, e mesmo após relatarmos o problema na recepção, não foi resolvido.

The location was great. Breakfast was fresh and high quality. However the hotel is old and rooms are small.

Update #2 (May 24,2026) The WORST HOTEL EVER. Thank god I have everything documented and recorded. The AC is not working. There is a current heat wave. The room smells bad because the carpets are not clean. Room full of spiders. I complained, shared frustrated, spoke with three front desk concierge people. They offered a fan but it is HOT AS IF YOU ARE IN A CLOSET WITH NO AIR Ventilation . We got goodies like cheese and butter, and guess what, the fridge is not working. I escalated this to a lawyer and some journalists/writers who work at Condé nast so they can spread the word about the new management that doesn’t respect guests. They care about money more than quality. It seems this new management has no idea how to run hospitality system. Already notified the bank to block this hotel so I can get my money back for the sleepless nights. We were dripping in sweat. I took videos and photos, and will share everywhere (reddit, TikTok, FB, and IG) And if they take this review down, I will file a big lawsuit. (UPDATE MAY 2026 - May 20) 1. AC IS NOT WORKING - according to the night desk concierge, the company has disabled the AC systems across the building. 2. INTERNET/WIFI IS NOT 3. Safety cameras in the building are not working because there has been no working wifi/internet. It is not safe to stay here. The hotel got acquired by a new company and it seems there is a downgrade in the service. I am going to talk with Expedia now to find a way to get my money back. very dece

We arrived to find our room was tiny. Requested better room which we got. Very slightly larger. Reception did not explain where we would find breakfast, discovered it was over the road two days later. WiFi was also not available until queried with reception. No information pack in the room. Overall not a 4* Hôtel also not new. Dissapointing!

Good

Great.

Wifi er ikke god, morgenmad ok, ikke prangende. Værelset er ok, badeværelset er dog uden varme, manglende lys (blev italesat), og vand udover hele gulvet efter et bad. Der var god lydisolation.

Det var et hyggeligt sted men lidt lille værelse

Classic quirky Paris hotel. Very clean; good location and helpful staff. Spoiled by some minor but irritating defects and poor lighting.

Room was clean, check in was fast and friendly and the airport transfer was very handy to have for my early morning flight.

Unfortunately our superior room’s bathroom do not have a shower door and so anytime we wanted to take a shower, the floor outside would flood. Also the plugs in the washroom did not work either. Would call this a 3 star rather than 4 star hotel

Don't fall for the reviews and avoid this place like the plague. My stay here was a nightmare and I'm flabbergasted as to how this hotel got all of its stars. It's important to note that there are two properties across the street from each other. I was originally placed in "Maison Albert", which is an old, dark, and dingy converted apartment building. I don't have the words to describe how terrible it was. Parts of my room felt like an abandoned hostel, and everything was so old, dusty, and even covered in cobwebs. More importantly, the inside temperature of my room was 28C/82F, and I quickly found out that the thermostat didn't work -- the front desk confirmed that the building centrally controls the temperature; "sorry, it is normal because your room is on the top floor". I was then offered the handicap room as the only available switch -- on the bottom floor but right behind the check-in counter and guaranteed to be noisy. I was considering it but then I noticed that the bed was completely broken and slanted at about 30 degrees. After about 2 hours or arguing and calling Hotels.com for help (between the local hours of midnight and 2am), I was then offered one more room on the 2nd floor. I was told it is out of service but that I could take it if I wished. I took it because it was manageable in terms of temperature and had a solid bed, not understanding why it was out of service. 4 hours later at 7am, construction began in the unit next door with hammering and drilling.

The location is good, close to several metro stations and pleasant areas. However, the rooms are quite dark and feel dated, and for example lacked basic features such as coat hooks. That said, they were clean and well kept. The Wi‑Fi connection in the room was poor and did not work properly. Service was kept to a minimum – acceptable, but nothing more than that. For instance, instant coffee was not replenished (only two sachets were provided for two people over four days), and used glasses and rubbish were neither cleaned nor removed from the room on a daily basis. The bed was made and towels were replaced. Overall, it is a decent hotel that covers the basics, but we do not understand how it qualifies as a four‑star hotel.

Så bra läge, nära till Metron. Väldigt bra frukostbuffé! Hjälpsam och trevlig personal. Wi-fi funkade bra. Bra städning. Lugn gata.

We stayed in a nice little room with a good and very clean bathroom. The staff was very friendly and helpful. We enjoyed the breakfast very much.

Das Zimmer wsr sehr sauber und hatte die richtige Größe. Gewöhnungsbedürftig war nur, dass man in unserem Zimmer direkt im Bad gelandet ist. Dieses war komplett in schwarz gehalten, was es sehr dunkel erschienen ließ. Insgesamt passte aber alles und wir haben uns sehr wohl gefühlt.

La habitación y en general todas las instalaciones son diminutas y antiguas. Está bien ubicado y es limpio, pero me parece que para el precio no vale nada la pena.

Decent hotel. Not amazing, but not terrible. Good location. Room felt well worn.

The decor is a bit quirky, but unfortunately the rooms feel dark and outdated. Connectivity inside the room is very poor, even when using the hotel’s Wi‑Fi, which made it difficult to stay connected. Breakfast costs €16, but it does not offer good value for money — the food did not feel very fresh and the selection was limited.