We requested an accessible room when we made the reservation, we got emails from the hotel confirming, when we got there they didn't have an accessible room available. And the paperwork they had in hand said that it was requested. In the end they gave us an accessible room that they switch but, instead of 1 bed was 2 twin bed, the available space around the beds was verily enough to move around, the beds were so low that I had to request a second mattress to being able to get up from the bed. They did put the mattress and found the room that's why the Service has a higher review. The hotel was nice and the breakfast had a big variaty of foods.