The host was lovely, the room was filthy. It was a budget hotel, staying for work so I didn’t expect luxury but there’s no excuse for poor cleaning standards. At the age of 44 I played floor is lava and slept in my clothes!

The person who had met me at the door and helped was absolutely amazing! Had an issue with my booking as they couldn’t find it, but then ended up sorting a room out for me, couldn’t be anymore happier! Definitely stay again

Very well positioned for our visit. Only needed a budget room for the night and this served it's purpose. Proprietor was very helpful.

It was amazing, the staff is very kind and helpful, room is clean, highly recommend💯

Clean room but too hot, there is a fan available but it was still too warm and it is quite noisy outside considering the window was open. It would have been definitely

Staff were conspicuously absent; this establishment felt more akin to a refugee camp. The guest rooms were dreadful, with pillows as flattened and uneasy as a sheet of paper. The bathroom's air vent was cloaked in a thick layer of grime. Furthermore, during my two-day stay, not a single person came to service the room or provide fresh towels. I encountered a refrigerator that emitted a foul odor the instant I opened it; why would I ever store anything inside? If you are seeking an inexpensive, abysmal lodging, this is precisely it. Never again.

Good stay. They were kind enough to offer us a bigger room due to delay in cleaning. Because of the location, it was pretty noisy but all in all, good stay. Will book again.

Apartment converted to hotel, with fridge. Very convenient and near shopping and dining.

You get what you pay for… it was fine for the money

Las sabanas estaban sucias con pelos de persona y manchas amarillas, pedimos cambiar las sabanas y nos dieron otras manchadas tambien. El wifi va muy mal. La habitacion en si da asco, todo lleno de polvo.

The room was neglected, some dirt and coffee marks on the walls and skirtings, dirty carpet next to fridge and under the desk. No milk only coffee and tea. The bedroom radiator didnt work so bathroom was warmest place. Shower didnt drain properly and almost flooded the bathroom. Staff were friendly and professional

Not much to say really, decent stay

Good value for money Polite, friendly reception staff Comfortable beds Clean and tidy. ROOM 12 Wobbly toilet seat 😬 Bedside shelf between beds breaking off wall 😬

If you're looking to enjoy your stay in London, don't stay here. The rooms are tiny, kitted out with a disgusting full size fridge, scale ridden coffee and a bathroom with bloodstains. I could have forgiven some issues if the room was clean, but it looked like even that was a stretch too far to expect. We stayed one night, any longer we'd have gotten our money back and gone elsewhere. The bathrooms look as though they have recently been renovated, however, not looked after or cleaned. The bathroom is also tiny, to the point you can not move between the toilet and the shower. This hotel also advertising self-parking on site, but there are no spaces, not even pay and display, resident parking only.

No lobby, no breakfast, no enough liquid shampoo : 2 small sachets for 4 days, no daily room cleaning. Bokking done for 2 beds, we got only one.

Det

Good réception

DO NOT STAY AT THIS HOTEL! Reception was listed as open till midnight. But upon arrival at 23:30 the reception was closed. The nr on the website wasn’t picking up. As a woman traveling solo I was left to fend for myself at midnight in London. Luckily enough I could sleep on a friends couch that night. In the morning, I got told a bullstory, that reception was supposed to be open till 23:00 and that Expedia wasn’t updated. He tried calling me but their phones don’t allow international nrs (you run a hotel ffs) There is more to this story but I’m only allowed 1500 characters. - the room was filthy, the sheets had stains on them. - The room smelled heavily of cigarette smoke, which you could already smell when walking up the stairs. - The room was super hot (Nov), there were two fans, that didn’t work, and covered with a thick layer of dust. I had to sleep with the window open. With the bed right underneath it. - The door had no internal lock or deadbolt of any kind. - There was no water kettle. - Supposed to have daily housekeeping, tho my room wasn’t cleaned once. After complaining about this all they did was empty out the bin the next day. - I asked to be put in a different room, but they were fully booked. - At that point I just gave up, I was tired of “complaining” for just the bare basics. Yes I stayed for the remaining of my stay. Cause I just couldn’t mentally, physically or financially cope to find a different solution. 1 star is to generous for this hell hole

The room was clean and the bed was very comfortable. The staff was nice and gave the information I asked for. The bathrooms were in good condition apart from the walls. Fair price for what you get.

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