I understand it is a very old building but I have stayed at other hotels that is very old as well and they make an effort to make you feel comfortable and not "OLD" and "dungy" and musky.

Rien à signaler

L’hôtel est bien situé, le personnel est aux petits soins. Je recommande

Alles sauber, Lage perfekt. Würde sofort wieder hier buchen.

Amazing hotel, very comfortable and truly the best location in Strasbourg!

Friendly staff - front and breakfast personal . Great location . Great breakfast

Unbeatable view of the cathedral from our room and the breakfast room. Breakfast is very affordable and delicious. Bed was extremely comfortable but the room is definitely on the small side - they do make great use of space. As other reviews have noted there is a spiral staircase from the ground floor to the first floor and then an elevator but there was a very nice staff member that assisted us with our bags. Easy baggage check so we could continue exploring after checkout. Amazing location for Christmas markets.

Perfect location for the Christmas markets!

Odalar küçük ama otelin konumu muhteşem ve temizlik iyi, personel güler yüzlü biz gayet memnun kaldık

Room old, worn, under the eaves, extremely small - when informed weren't happy with room, staff was indifferent, suggested other hotels if this didn't work, we asked to change room, said couldn't

Excellent location! Very clean, friendly staff, nice breakfast. Highly recommend!

The location right next to the Cathedral is unbeatable and the staff are kind and friendly. It's a lovely little boutique hotel with character - beams, higgley-piggledy staircases. Charming! Our new bathroom was fantastic with a great shower and 2 large sinks. We loved our stay here!

Staff was extremely rude and told me to leave the property and find a different place to stay on a Friday night during Christmas market busy period, They told me very rudely to stay somewhere else as they saw my younger kid with me and were not ready to give me the room. They made me pay 200 Euros in addition on the spot in order to let me stay even after paying such a huge amount for reserving the room in the first place. We were helpless and paid the money else we had no where else to go. I want my full refund

This hotel is located in one of the most beautiful squares i have ever visited. the view of the cathedral is immense! The location is just so convenient, although busy during the Christmas markets it was just perfect! The room was small but clean, cosy, and very warm. We would not hesitate to stay here again if we came back to Strasbourg. The staff were friendly and helpful, but the lcoation is what made this hotel 5 stars!

Good

J'ai choisi parmi vos propositions, un hôtel 4 étoiles. Or nous nous sommes retrouvés dans une chambre de bonne au 6 ème étage, sans chauffage, ni fenêtres digne de ce nom. Une salle de bain vêtus avec un chauffage type grille pain de petite taille. Nous avons changé de chambre, et a notre grande surprise, le sol de cette salle de bain était en carrelage, dont la majorité était cassé, voir damgeureu.s changé de

.

We will return to this hotel next year.

Lo mejor la ubicacion lo peor el servicio de recepcion pocas ganas por algun personal de la tarde

Tout était nickel