The lady in reception was also the waitress & the cook of the microwave food. Really not good enough for a 4 star hotel.
People had to wait in reception whilst she got other customers food out of the microwave.
Nothing stated that there was no chef & only microwave food.
I gave my card as a security for the room but was charged more than the room & food yesterday. This shouldn’t happen. I have received the credit today but that then means 2 transactions.
Parking also debatably as we have a blue badge.