Beds very comforable and maids very nice. Reported black mold in the shower to managment and they claimed it was "old" and not "mold". Doormen rarely opened the doors for us, but were helpful to get a taxi and the food from the restaurant on the 18 floor was not good (shrimp caesar salad and burnt hamburger). The pizza restaurant was very good. The 18th floor restaurant also wouldnt let wife dine there because of antibiotic drip which is total discrimination. Their booking rates were higher than on hotels.com.