O que se destacou foi o café da manhã , maravilhoso , o quarto era bom , a equipe super atenciosa , a limpeza muito boa . O banho bom a dormida maravilhosa , eu recomendo muito .

Hotel is not far from St

Il servizio e la colazione

La recepción no estaba en el hotel, sino en el de al lado. El desayuno estaba en el otro hotel.

Huone oli iso, ikkunasta näky pieni kanaali. 10/10!

When we first arrived in Venice, we followed the directions to the hotel location, but when we got there, there was a sign telling us to go to a different location. This was very confusing, and we couldn’t find the hotel at first, only to realize it was listed under a different name. The receptionist was nice and explained they own several hotels. After checking in and paying, we were then told that our apartment suite was in another building about a 10-minute walk away, which we were not aware of beforehand. When we arrived, there was no elevator, and we had to carry three large suitcases up four flights of stairs. The worst part was that there was no hot water and the heater was not working. We stayed during the cold season, so the apartment was freezing. The phone number they provided didn’t work most of the time and went straight to voicemail. When we finally reached someone, we had to wait over an hour for maintenance. The water and heater would work during the day but would stop working after 10 PM. This happened both nights we stayed there, and we had to bundle up in our clothes and even buy extra blankets to stay warm. At checkout, I told the receptionist about our experience and hope they fix these issues so future guests don’t have to go through the same situation.

Excelente

Le personnel est adorable. Chambre propre. Petit déjeuner buffet avec beaucoup de choix autant en sucré qu'en salé (merci !) avec une large plage horaire appréciable de 7h30 à 10h30. Emplacement de l'hôtel idéal pour visiter.

yes weve got a spotless room as well as some very helpful staffs showing what a traveller needs. excellent service!

We stayed here in an annex apartment for Christmas. It’s a 5 minute walk from Rialto bridge and St Mark’s Square. The staff were really friendly and helpful. The apartment was perfect for our family of two adults and two children with two separate rooms.

We booked the apartment on the third floor with balconies and view to the little square below. Location is great, just a few minutes walk from Rialto bridge and San marco square. Spacious, charming with an old Venice vibe, clean and warm during cold winter days. Checking in was great and the staff at hotel was kind and attentive. We tried the breakfast too and it was delicious and well put together. Recommended!

The room was nice and comfortable very convenient to attractions.

Staff were friendly kind and accommodating of all religions.

I didn’t expect that I booked the entire apartment which is so great. Because we are a party of five. The house was clean, classic style that I love very much. The buffet was great. The cappuccino machine broke, but the staff was so efficient and served the guests an alternative cappuccino. But be aware that the buffet charges 12 euros per person. But the options of food are great and for me they are healthy options. The staff were great too. Definitely recommend this place for those who will travel to Venice.

Quarto e equipe

Clean room Got free drinks Great location

Loved the place

Chambre Rococo sympa. Spécieuse. Hôtel très bien situé. Proche des principaux points d'intérêts. Si arrivée tardive, il n'y a pas d'accueil. Il faut aller dans un autre hotel pour récupérer les clés. Pas d'ascenseur Bien isolé mais bruyant à l'intérieur.

L'alloggio era molto vecchio, disordinato e poco pulito. Gli arredi in pessime condizioni. Inoltre, una parte del corridoio ed una delle due camere erano invase da un olezzo di fogna. Abbiamo fatto presente alla reception il problema il giorno successivo al nostro arrivo, si sono mostrati sorpresi ed hanno proposto un'alternativa che prevedeva di cambiare alloggio la sera prima della partenza. Abbiamo rifiutato la proposta perché non volevano fare e disfare i bagagli, quindi ci è stata offerta colazione gratis il mattino successivo. Abbiamo apprezzato la cortesia del personale e la disponibilità a risolvere il problema, ma restiamo perplessi rispetto al fatto che non sapessero di questo odore terribile nell'alloggio, sicuramente causato da un problema strutturale o di impianto, quindi certamente non nuovo.

The hotel was perfect comfortable and close to everything