Basic room amenities are unavailable. We went in january, which is one of their milder months and there was no heater whatsoever in our room. What made matters much worse is that there is no hot water in the room either. There is a small geyser which barely lasts one quick shower. There was 3 of us in a big room and even after following their wait times for hot water, we all regualrly ended up in cold showers. There is no wifi included in rooms; there are 2 lockers available in the room but you have to pay additonally to use them. Simply overall it was an inconvenient stay, which i would not recommend. There is free safe street parking available included though, which is good. And location is good for beaches.

Udmærket. Venligt personale. Sengetøj vasket, men der var stadig pletter på det.

Easy check in. Good room.

Bjergudsigt, fint personale, lille bar og rengøring fin.

We stayed overnight on a last minute booking after a flight was cancelled. The studios were relatively "no frills" but clean and comfortable and a reasonable size. There was a nice balcony with table and chairs overlooking the pool. Linen, towels, kettle, crockery, toaster were provided but no toiletries other than soap. There was a microwave and hob, with a few pans etc. There's a small fridge. The pool area looked quite nice although we didn't use it. Although the property was full it was quiet (Sunday night between Xmas and New Year). The staff were very helpul - they booked a taxi for us to get back to the airport in the morning and responded very quickly by email when I contacted them subsequently to ask for the invoice in soft copy. It was perfect for what we needed for an overnight stay arranged at the last minute.

Vi havde det godt og godt beliggenhed

*Cons: 1. No free internet in the room. You have to pay for internet per day and per device, and the prices vary. 2. Not enough hot water. The hotel booklet says the hot water boiler is 40 liters. It is not even enough for one person to take a shower. I had no hot water while washing my hair. You cannot imagine how cold it was, especially since there was a winter wind storm that day. By the way, the water is yellow in color. * Pros: 1. Good location. There is a bus stop right in front of the hotel, which can take you to most major tourist attractions, although buses may come only every 20–30 minutes, or sometimes even every hour. 2. Fully equipped apartment with a fridge, stove, knives, forks, plates, etc. * Neutral stance: 1. No air conditioning, only a ceiling fan. The weather changed quite fast, one day crazy hot (we were melting), one day with a wind storm (quite cold). 2.Room and equipment overall are quite clean but there is someone white hair everywhere.

Ok for a night stay over but apartment was very outdated. Most of the main lights didn’t work and no aircon.

Ok rooms but no aircondition, extra for internet. So not the greatest but OK.

A great hotel offering a central base for Playa de las Americas and Cristianos, both offering restaurants, shops and bars galore to suit all tastes. The hotel is basic but is always clean, comfortable and has lovely helpful staff in reception and pool bar which is very popular.

The Whala hotel is an excellent choice for couples, families and groups.The location is central for Americas and Christianos offering beaches and restaurants to suit all tastes. The hotel is welcoming with helpful staff in reception and the pool bar.We had a great stay and will be back in a few weeks.The rooms are always well cleaned and have good facilities for a comfortable stay.

Stayed in Whala for our last night in Tenerife. Hotel offers value for money and has nice pool/bar area. Reception manager was extremely friendly and although we arrived 10:30 am he could offer us our room immediately. Then helped us out the next day with luggage. The rooms are a bit old so guess rennovation is needed. It was extremely warm during the night but we managed with fans in the ceiling, AC would have been preferred. But all in all we had a good stay.

Its basic and a decent option for the price. We did not have issues finding sunbeds or anything like that. Very few rowdy people either and the pool is big. Aircon needs to be rented Same with towels(u get money back) The biggest con is the hotel is old and in need of an upgrade. But if u are comfortable with something simple and a bit dated(but clean and nice personel) this is a good option

Sauberes Zimmer, nicht wirklich modern und für einen so hohen Preis echt nicht wert. Internet kostet extra.

Excellent resort-like stay!

Great place to stay! We loved the pool and dining options! Easy to find and easy pick up place for excursions!

The person who did my checking is really nice 👌

The person who did my checking is really nice 👌

Läget bra, poolbarens personal fantastiskts. Receptionens personal 2 toppen trevliga 2 har lite att jobba på. Mailade dem så fort jag bokade detta hotell ( ca 4 månader innan) om önskemål på rum våning 2 eller 3 och även då jag hade gjort två bokningar blev jag lovad att få behålla rummet hela tiden. Rummet jag fick låg på våning 1 , jag fick byta efter jag frågat i receptionen dagen efter och rummet som jag blev lovad via Mail att få behålla hela vistelsen ( frågade även halvvägs in i resan ) och det skulle gå bra. Sen kom dagen då den nya bokningen skulle börja och fick då veta att jag skulle behöva byta rum trots allt. Lägenheten som vi fick var toppen men tyvärr förtogs det av utcheckning och sendan en väntan på 2 timmar innan vi fick den nya lägenheten. Och mitt i detta har min dotter fått lunginflammation. Ingens fel såklart men det hade sparat orken med en flytt mindre.

It was fine. The room was a bit tired and would have been nice to have a couple of English TV channels but it was fine.