For the most part, every hotel had a nice room, bed, etc. The difference with this hotel were the people! The staff was over and above! Not an easy hotel to get to but worth it! Until next time!!

Todo increíble, el personal super atento, me encantó la ubicación y el buen desayuno que en un hotel en Europa es difícil de encontrar, volvería sin dudarlo. Muchas gracias ☺️ ❤️💫

I booked this room for a family member.

Hotel is great , helpful staff and very pleasant but the beds were hard and same with pillows. Would definitely recommend and probably stay there again and bring my own pillows!!!

Wonderful location and the front desk was so helpful setting up the 4am cab. Really really appreciated it.

The breakfast was wonderful, the location was excellent. In the evening we could walk outside to listen to live music just a few steps away. However the room was small.

The hotel was in an excellent location. The staff were extremely helpful, professional and nice. The front desk staff were very informative for my entire stay and booked a museum tour and dinner reservations on short notice. An excellent breakfast was included and the location is excellent. The front desk staff were the best of my entire stay in Italy!

From the moment we walked in the front door we met with courteous, friendly and helpful staff who spoke excellent English. They were extremely responsive with any question or request we had. The entire facility was very clean including the room and nice large bathroom. The large window opened out onto the piazza which was lovely. Breakfast included with the room was amazing! Full buffet with everything you might think of to eat. The staff for breakfast were also very courteous and responsive. An excellent place to stay, centrally located to just about everything you want to see in Florence. Highly recommend this Hotel.

Everything is great . I love it

駅に近く、主要観光施設へのアクセスは便利。施設全般は可もなく不可もないが、朝食が美味しい。部屋も広いが、シャワーブースが少し狭いのが不満

ホテルのスタッフは明るく気持ちよく挨拶をしてくれます。市中の移動の相談に気持ちよく応えてくれます。朝のスタッフの挨拶は気持ち良い一日の始まりです。レセプションのスタッフ、掃除のスタッフ、朝食のレストランのスタッフ、いずれも気持ちの良い人たちで、我々旅行者を気持ち良く迎えてくれます。

Everything and everyone was great. Will love to stay again. Yes great location as well.

Great hotel in a perfect location. Friend fly staff and comfortable rooms.

Breakfast was delicious each morning. The place is stylish and comfortable. Staff were all friendly and helpful. Great central location next to everything! Only downside was not many outlets for charging. Otherwise 100/100!

Helt ok. Som en labyrint att ta sig till rummet.

I would not class this as a 4 star hotel at all it is more like a 3 star using the nice lobby of the sister hotel adjoining. The room was clean and basic but incredibly small . I should have checked the actual room size prior to booking but it is extremely compact and had no space for suitcases . The shower was incredibly difficult to use due to the incredibly small size for reference im 5 ft 4. The staff were really kind, courteous and friendly. Always happy to help with any enquiries. The breakfast was lovely and very accommodating for people with allergens. Overall an okay stay just wish the room and shower had more space .

캐리어끌고 기차역까지 걸어가기 괜찮은 위치, 관광지와도 가까워서 두오모 대성당, 우피치 미술관까지도 충분히 걸어서 갈만합니다. 호텔은 예술적이고 깨끗하게 관리되어 있으며 조식식사도 훌륭했어요. 직원들도 친절하였고 엘리베이터도 다소 느리지만 잘 작동하였습니다. 다만 샤워부스가 너무 좁아서 씻기가 매우 힘들었습니다... 욕실이 조금 아쉬웠지만 다시 피렌체에 방문한다면 또 숙박할 의사가 있어요!

Todo perfecto, la atención excelente, los cuartos amplios, peroooo las regaderas muy pequeñas. Excelente ubicación. Todo bien. Si no eres muy exigente, está perfecto el hotel, muy silencioso.

スタッフの対応がとても丁寧でとても良い時間が過ごせました。 ありがとうございました。

L’hôtel est parfait et bien placé. Personnel adorable et au petit soin. Seul bémol est le matelas qui est hyper dur! Attention pas évident de trouver l’hôtel, il est groupé avec un autre hôtel, seul une petite pancarte sous le porche d’entrée l’indique. Pas de devanture.