The outside appearance, location, and views of the hotel were the only things satisfactory. The manager didn't speak English and was not accommodating or hospitable. Leo and Eva were kind and trying to be a helpful as possible. They upcharged for a ride anywhere and charged different rates ($25-$50 USD per ride).The bedspread and couch had stains, were dusty and never cleaned/washed. The manager didn't explain that we had to leave our key with them in order to have them clean our room which is a security hazard as I had items in the safe. The breakfast was not good and they charged for anything cooked. Overall, I'm disappointed for spending this kind of money on this stay as I was paying hefty for a view and that's it. Loved Positano but not this hotel.

Great Internet access. Staff was amazing, always available to assist. Excellent location, close to everything.

Room was great but staff was not as friendly

The staff/ owner was very attentive and kind to us. We enjoyed the view and having breakfast brought to our room each day. The only suggestion would bento have more water pressure for the 3 rd floor. Shower was a trickle. Beautiful place!

Great!

The attention in general is good but the parking of the car they charged me 80 euros per day and they had told me that it was between 40 and 50 euros. Outside in the parking spaces they charge 40 euros per day Breakfast is nothing special, very simple: coffee, eggs and bread, if you want something extra they charge you

I cannot say enough wonderful things about this hotel. From the moment we arrived we felt welcomed, cared for, and surrounded by beauty. Positano is breathtaking, but this property and its staff made it even more unforgettable. The hotel is stunning. Every detail feels thoughtful and authentic. The views are picture perfect and the atmosphere is serene and elegant. We booked the suite and I completely recommend it. It was spacious, luxurious, and offered sweeping views that felt like waking up inside a dream. The balcony alone was worth every penny. What made the stay truly special was the incredible front desk staff. They were the kindest and most attentive people I have ever met in my travels. From offering local recommendations, to assisting with transportation, to greeting us with genuine warmth every time we walked through the door, they made us feel not like guests but like family. Every touch mattered, from smooth check in to thoughtful housekeeping. The staff’s pride in their work and love for their city shined through. We left not only relaxed and grateful but also deeply moved by the kindness we received. This was the best hotel experience we have ever had. I will recommend it to anyone traveling to the Amalfi Coast and I am already dreaming of the day we can return.

Do not stay here! I repeat do not stay here! This place charged me for minibar items I had not used. The beds are hard as a rock. I thought I was Fred Flintstone sleeping on the mattress. The management also doesn't know one thing about running a business

This was an amazing experience! The room was beautiful and the view is something we will never forget. Breakfast was delivered to our room and it was delicious. The staff were very welcoming and sweet, made us feel at home. Would do it all over again. Grazie!

The Staff was absolutely amazing. Felicia and Walter are fantastic, and super warm and welcoming. I would absolutely recommend this hotel to anyone. The location is fantastic near Via Nazionale and walkable to everything in Rome.

It’s not worth what I paid. This place is way high up in positano. Hot water was just like Luke warm more like cold. Shower size is very tiny. Bed is uncomfortable and loose. Same breakfast every day in the room. No other option. Very limited choice. Very disappointing. I am sorry but I wouldn’t recommend this place to anyone. No lobby at all.

My reservation was for an ocean view room at the resort. However, we were put up in a completely different building, La Caravella Residence. La Caravella is a very old and outdated apartment building. While it is directly across from the beach, it does not feel or look like a resort. The room we were put in wreaked of cigarette smoke and had a view of beach umbrellas. I called the resort office about the difference in locations and to complain about the smell (supposed to be nonsmoking) and the man ended up hanging up on me. I was frustrated and reached out to Expedia and also wrote a Google review, which led to the property manager contacting me to explain that my original room at the resort had a bathroom plumbing problem that couldn’t be addressed, so I was moved. He then gave me an option for a different room on the second floor at La Caravella, which we took as it had a better view and didn’t smell like smoke. Manager should’ve been honest from the beginning. Very rude man. All in all the location is perfect, but the facilities are very outdated and would benefit from some investment - especially new mattresses, pillows, and towels.

Rosa was amazing. The rooms are very spacious and our balcony was quite large with two beach chairs and a table and chairs. Very well equipped. The shower are outdated but as you walk out you’re at the beach. Can’t ask for more!

Poor service Communication only in Italian Not generous at all Expensive parking Too expensive for little prestations

Perfect

The view from our room's balcony was unreal! The hotel was clean and in good shape. As long as you're willing to walk the 750 stairs up from the beach, this is a great place to stay!

Sea view from terrace, location close to buses from other towns and local bus to/from beach. Breakfast delivered to room.

hotel viejo, sin encanto. Servicio muy Justo para 600 € la noche. El desayuno tarde. Deben haber mejores opciones en Positano.

Staff was amazing, room was clean, view was AMAZING!! Would go back for sure

Beautiful area, great view, nice staff!