All good. Just the spa its not included.

I expected more from this hotel, rooms are super basic, small and I for the price I thought it would have been much nicer. Friendly staff and nice food.

Wellness not included in price

Bra hotell med inhägnad parkering. Sköna sängar, tyst och god frukost.

When watching Ostrava Open, just walking distance, so best place to stay at. No food after breakfast though, but the supermarket is also walking distance.

La atención de Simona fue lo mejor, felicidades por su actitud de servicio y ayuda. Acceder al hotel es complicado, todo apagado en el motor lobby, la entrada es por una puerta pequeña a un lado del hotel. La habitación muy bien, limpia y agradable.

Shoetly after booking this hotel (prepaid through the application), I was contacted by a lady which advised me that the hotel was closed due to coronavirus and my reservation was automatically moved to Imperial Hotel Ostrava. On their behalf they did give me an upgraded room at Imperial hotel, however the location was not so convient. I booked hotel Clarion initially to be closer to the airport.

Hotelový personál velice příjemný a na úrovni! Snídaně skvělé, chutné a pestré, vybere si opravdu každý. Velmi pohodlný a hlavně čistý pokoj, nadstandardní koupelna, WC...Jedinou nevýhodou může být poloha mimo centrum, ale na poměry Ostravy cena/výkon určitě skvělá volba!

The photo shows all of nice things and wellness and fitness as facility. But all are extra charge and they should mention about that on the website. Also all photos looks much nicer than actual

Forferdelig mottagelse av ei sur dame i resepsjonen. Hvis hun er slik hun var mot oss når vi kom mot andre, burde hun absolutt ikke jobbe med mennesker.

Blide og imøtekommende ansatte både i resepsjon og restaurant/frokostsal. Forøvrig velsmakende frokost med stort utvalg av både varmt og kaldt. Trikke- og busstopp like ved.

Sehr gutes 4**** Hotel , in direkter Nachbarschaft zu Kongress Zentrum , Fußball Stadion und Ostrava Arena . Allerdings weit entfernt vom Centrum ( 25 MIn . mit Straßenbahn ) , keine Gaststätten , Kneipen in der Nähe . Außerordentlich günstiger Preis Ü/F !.

Great customer service and support.

The wellness center was not open 24/7 and also required additional payment to use even for hotel guests.

The wellness center was not open 24/7 and also required additional payment to use even for hotel guests. The daily cleaning of the room was not done in professional manner, just the bed is made and the towels on the floor are changed. The bath tub actually not get washed, even with water!

Nice hotel very close to the Arena. I has most probably gone through some refurbishment, but still feels that it was built long time ago. Excellent, friendly and helpful staff! Very good restaurant!

The good things about the hotel would be the staff that were extraordinarily and probably the only reason this review is not more negative. People in reception were nice but the gentleman who served us in the restaurant twice was out of the higher league, actually all the waiters and waitresses were very polite and attentive. Food in the restaurant was also very good, but the breakfast if you are not there by 9.15 there is not much left. Girl with the tattoos was full of attitude and despite standing in front of her it took 4min to order an omelette (I would have gone for scrambled eggs but there were non left). Despite booking King Size bed I was given a Twin and was told they don’t have any Big beds anymore .. not a deal breaker but left some bad taste. Please note that you pay extra for the gym (didn’t realize until I got there)

Hotel dobrý, ale restaurace poměrně malá - přišli jsme na večeři, číšník nás ignoroval, prý už mají plno (přitom u stolů pro 6 lidí seděli 2)... Poslali nás na bar, že si tam můžeme dát taky něco k jídlu - tam na nás koukali jako na blázny, podobná byla reakce na dotaz, zda v hotelu nemají aspoň automat s drobným občerstvením (který je v jiných hotelech celkem běžný)...

Vynikající snídaně, skvělá káva, fajn odpolední a večerní wellness za celkem příznivý doplatek, jednoduché a bezpečné parkování.

god service og rent fint rom