We very much liked this hotel because of the neoclassical architecture and the sheer dimensions. The lift is impressive with a view on the town while going up! The pool in their urban canyon is in an excellent condition with a diving school, trainers teaching children to swim and several jets that constantly exchange the freshwater. We walked around the various parts of Puducherry during the day and enjoyed the pool afterwards from 4 to 6 pm at which point it closes. A variety of Indian breakfast options and toast is available and the hotel restaurant has a decent menu at reasonable prices. I settled on toast, boiled egg and an excellent tomato chutney. The rooms in the old wing are more spacious with high ceilings but in a less good condition. We preferred these historical ones but changed for the last two days of the week to a modern one due group events.

good

Hotel needs complete rennovation. Bathroom was in bad condition. Breakfast was lousy

It is alright they’re not giving the wheelchair to take it out 81 years old mom

Fine

Staff couldn't be more helpful, even an upgrade to ensure we had a double bed as opposed to 2 singles pushed together. The Hotel is tired windows dont close, therefore the traffic noise was too loud to sleep and constantly being woken up by car horns beeping from 4 in the morning

Room, Bad sheet, Towel, Bathroom not clean

This hotel is old. Rooms, bedding towels are old and look dirty. Bathrooms are old and look dirty. The hotel has big lobby, good parking. They have different plans like European plan which doesn't include breakfast and Expedia doesn't mention it. Staff is not quick in resolving issues.

The staff was very friendly and helpful. Also they arranged for Jain breakfast.

Old and poorly maintained property. Rooms were stinking.

We liked the location. This place is within walking distance to the beach, Arabinda Ashram and White Town.

Complementary spa service offered for one. My wife liked the facial. I had a good swim after my drive. The breakfast was really good.

My daughter checked in on May 5th and within just a few minutes she was very uncomfortable because the room was smelling, furniture was rusty and old. However given er long journey she decided to just rest for sometime and when she woke up, the air conditioning was not working, there was water everywhere in the room . She then got her room changed and this time the pillow covers were smelling, they were damn, the head board is dirty and the bathroom has rust. since it was too late to change the hotel she stayed back however it was impossible to stay any further. The pool area is dirty, has moss and fungi alongwith a dirty and terrible stench (like the ones from the sewer), and the Spa is also stinking. Having the opportunity of a free spa, she cannot avail of it because no sensible human being will choose to be in a dirty, stinking and almost hazardous to health environment.

We had booked 4 rooms out of which the key for one did not work the whole time and we had to go to the reception and ask someone to accompany us every single time. Another room did not get locked and one of the staff members tried to convince us that it is safe to leave our things inside by pointing to the smoke detectors and sprinklers saying they were cameras. The furniture was moldy and the rooms were dirty. The towels in the bathroom had someone else's hair on it. The lady who checked us in was not courteous or friendly. Very poor experience. Avoid this place.

Room was old but decent. Good option for short stopovernot for luxury seekers Food had made to order omlettes. My wife loved the italian food.

Stayed with family for 2 days. it was a pleasant stay. A few problems with slow room service and house keeping. The key card didn't work. The restaurant was very good.

This is a beautiful hotel in downtown Pondicherry, close to everything. It was built as a luxury hotel but has not been maintained properly. Our room was large and nicely furnished but so dirty. Lights witches were stained by finger prints, baseboards full of dust, paint was dirty and stained . The bathroom was the worst we have seen in India.

It was Nice.

The rooms were noisy- facing the road- the bathroom smelt of urine and the shower curtain was moldy- room one- asked to be moved- now next to the service lift and all night heard the lift and staff and furniture scraping- asked to be moved again- now facing quieter road. No fresh air- furniture and beds scraped across floors above us during the night, Indian guests yelling loudly in corridors and bathroom still smelling of urine. Bed sheets clean but with holes in them. Breakfast in dining room with oil stained tableware and knives and forks not replaced between customers. Kitchen staff would come out with FILTHY uniforms - stained and dirty. The front foyer has old dirty heavy furniture- all the soft furnishings need steam cleaning- chairs in rooms smelt of urine.This hotel bearable only for 1 or 2 nights- not for a long stay- not worth the money.

From the moment we walked into the hotel we were uncomfortable. Shown to our room which was dirty and the bathroom disgusting and the safe not working. Called house keeping to be told no other room available and oh yes the safe doesn't work!!!! Asked for a change in room that we would pay for an upgrade to be given a very curt NOTHING AVAILABLE. Asked repeatedly and eventually we were given another room still same dirty conditions but the safe worked! On going to bed found that the bedlinen had not been changed - bodily fluids. Slept in one bed. Next morning told them we wanted an upgrade room to be told yet again nothing available. Went for breakfast in the filthiest room we have ever seen table cloths staff uniforms disgust. Staff had no training whatsoever. Had to ask for hot toast and tea which took forever. We found another hotel to stay in The Promenade which was far superior. On checking out of the Anandha suddenly an upgraded room became available. Too late !!!!! Maybe we were unlucky but I think not as the whole place should be totally refurbished and better staff employed. Think Expedia should make regular and unannounced visits to this property