Breakfast was chaotic in spite of staff’s best efforts since large wedding was going on. Maybe would have been better to separate that group or the non wedding guests to different location

The service and rooms are very good, lived up to expectation. I would recommend this place to all my family and friends.

Everything was good.

Wifi did not work. Found a cockroach in the room. Took them forever to bring the crib for our baby.

Extremely poor wifi speeds through out our stay. 20 mbps seems to be standard for the hotel while it fails for the world. Tried to increase our limit to 50 mbps but that too was fluctuating and not working fine. Disappointing

Outside the hotel, the access roads are narrow, filthy but had no bad odor.

Good hotel

Excellent Stay Warm & Friendly Staff Ever Willing to assist Staff

We had health issue and ask for the refund but they refused and didn’t respond until the end off checking in time finished other wise I could have asked someone else to stay there.Very disappointed with this hotel and hotel.com as well

Lovely property but no welcome from staff when you arrive and same at the reception area checking was worse that probably 2 stars staff didn’t look like they are interested in us and when we were their they have offered welcome drinks to othe customers who were before us but they were not looked happy as well.Room were okay but look old and shower was just normal.When you see property from outside it’s looks amazing but stay and service is not fantastic .we had dinner at night at multi cousin restaurant and when I ordered pizza it was looks like they had frozen ready made pizza and just warm it up in the oven.Breakfast in the morning was very good and all the staff from poolside restaurant were wonderful.we were going to come back again to stay after one night so we ask if they can store our luggage and they refused .We had another night booked and unfortunately we had a health issue and we had to cut our trip short and we ask for refund and again they refused. They had cut off time to refund on 28th February and one of us had health issue and we contacted them on 1st march early afternoon and we supposed to stay on 3rd march and they refused.When we seen the property I was amazed but with all this bad experience I would not recommend to anyone.

Very unique place nice atmosphere friendly staff great swimming po

Excellent time spent. Wonderful ambiance, facilities, staff and food. We had a wonderful time. 5* experience.

very beautiful landscaping, big rooms, new facility, helpful staff, good property maintenance, wider food choices, tasty food, good transportation options to reach the resort

Matched our expectations perfectly. The facilities in the resort are very good and can spend good time with family. My children enjoyed the pool very much

Good place to relax with family. Only reaching property is thru narrow badly maintained Pune roads.

Great ambience and room. Staff are very polite and courteous

Amazing stay experiencing best of hospitality standards - stayed 2 nights with my spouse & kids in superior room which was good enough, but since it was city facing, we were not fortunate to get beautiful view from the room. The biggest asset for the resort is their entire staff which is very friendly, welcoming & caring. I would specially mention Surekha here, who served us during breakfast, took extreme care for our kids' and was personally greeting each & every guest and took care of their requirements. The property is huge and has very good ambience. It is lush green in this rainy season. The food is delicious and though we had less options for Jain food, the taste was good. Swimming pool is well maintained. Kid's play area was closed due to rains and some work there. This is the only point where I would say the resort could not get marks from us. We were there with our 2 daughters under 5 years and they were craving to play & use slides, swing, etc in the play area, but could not. If the management can do something like put a roof above it, so that even in rainy season visitor's kids can play, that would be great. But nevertheless, our kids enjoyed the swimming pool & toddler's room. Had a good time overall - memorable & comfortable experience indeed.

Bad approach road. No so pleasant experience. However, staff is very cordial and good

Resorts is good enough Food is average Thrifty first event was very bad

Good experience overall but breakfast was horrible . Don't pay extra for that