The food was good and the chef making the omelet was always courteous. The bar closed about 9pm and before that it became difficult to find attendants. Sergio with the nature tour was outstanding. However, I will not return some of the staff were openly discourteous and it felt like my family and I were an inconvenience rather than guests. I had read the reviews before and it is not what I met. I felt disappointed I had brought my family here .

Needs to improved Dinner . Not such a good taste

The room was good, the carpets outside were with holes and some floor has food on the floor, the breakfast buffet was kind of ok, the line are supper long to order omelette. If you stay at this hotel while events is happening there is no way you can get a table to seat down and eat your meal. Hotel didn’t had my room ready at the time of check in , my father is in a wheelchair chair it was terrible waiting time. Overall I won’t never stay at this property.

Beautiful property and features. Loved our family trip. Wish they had activities during the week and on Saturday. Water slide came out on Sunday the day we left. The room was great for the most part except our tvs didn’t work and one bathroom toilet was broken. But our suite was still nice. They only give wash cloths per request. Food was decent.

The property is ok, a little further from the main airport. Checking in took a long time though there were three employees helping the guests. The room we stayed in (deluxe double) was fair. The food too was just ok. The staff was very helpful and courteous.

There was a wedding at the hotel with guest, making loud noise in the hallway until almost midnight and loud music playing and shaking the room until four in the morning. The reception desk refused my request for turning down the music. $176 is a too much money a night to pay to not be able to get any sleep.

Gostamos do local da mata dos pássaros das borboletas do Estevão… isso foi muito bom! Ótimo Café da manha Gratidão ao Júlio o Mago do omelete! O atendimento deixou a desejar… as bebidas incluídas, a música e amenidades também! Talvez não voltaria!

Spacious and clean rooms. Great food and drinks with multiple options. Each and every staff member, regardless of their rank, was very friendly and professional. Accommodated us the best they could every time.

No había toallas y despues de 3 horas del check in tuvo mi esposo que bajar a buscarlas al Lobby. Lo más incomodo fue que no nos creían como si uno fuera ignorante y ko haya viajado antes. Creo que deben mejorar las instalaciones, se ven muy viejas y es un destino interesante pero muy feas las habitaciones.

On top of the pictures on their website being misleading… We arrived at 4:30 a.m. after an overnight flight and contacted the resort in advance about the possibility of early check-in. We understood that it couldn't be guaranteed, but we were disappointed not only by the lack of flexibility, but also by the dismissive and rude attitude of the three women at the front desk. We were told we couldn't check in until 3:00 p.m., possibly noon if a room becomes available, and that we couldn't use any of the all-inclusive amenities while waiting. It is now 10:15 a.m., and we've spent hours sitting around with our luggage and nothing to do. To make matters worse, the resort is nowhere near the quality that was advertised and feels more like a one-star property than the experience we paid for. This has been an extremely disappointing start to our vacation.

Bij aankomst kregen we een kamer toegewezen maar toen we er net zaten kwam er een ander gezelschap binnen die dezelfde kamer hadden gekregen. Wij werden dan naar een oudere minder luxueuze kamer verplaatst aan de zwembadkant met meer geluidshinder tot gevolg. Het hotel en de voorzieningen zouden prachtig kunnen zijn maar het voelt een beetje als vergane glorie. Sergio, de gids die de wandeling doet is heel vriendelijk en kent veel van de fauna en flora. Personeel aan de onthaalbalie zou wat klantvriendelijker kunnen zijn. Personeel bij het ontbijt was erg vriendelijk.

1. Safety Issue (Critical) Water is leaking through the lighting fixture when the room above uses the shower. This presents a significant safety hazard, particularly involving electricity. 2. Room Condition The air conditioning is not functioning properly. The overall room condition has been described as outdated and poorly maintained. 3. All-Inclusive Package Concerns The guest was charged for dinner due to a late arrival caused by a flight delay, despite having an all-inclusive package. Basic beverages such as wine and even water are reportedly not included, which contradicts guest expectations of an all-inclusive stay. 4. Service Experience The guest requested a room change; however, only maintenance was offered instead of immediate relocation. No immediate resolution or alternative accommodation was provided on-site.

Not all inclusive

The resort was not friendly. They only give 2 small towels, we had to argue to receive more then they brought more and had us give back the other 2 that were in the bathroom!! it was awful. The a/c drips like crazy in the room, causing a puddle of water onto the floor. the bartendar was also rude. Luckily we stood there just a short amount of time

The best of this hotel is the location because is inside a national park, the rest was poor, the hotel is not well maintained, checking in took like an hour with a lot of people waiting. Food was ok but even though they are inside a ecological national park, they use lots of plastic for everything, which is terrible for the environment . I wouldn’t come back.

Nothing, it was a terrible experience would not recommend Food was awful. The buffet was limited as well. We got there at 12.00 pm. We were traveling for 10 hrs 2 planes and wanted to take a shower. Was told that the rooms are not ready,but I could get one for $17.00 per hour. We waited 3 hrs for the room. We had no wash clothes for 2 days even after requesting one.

Review of Summit Rainforest & Golf Resort, Panama Overall, our experience at Summit Rainforest & Golf Resort in Panama was good, and the property itself is absolutely beautiful. The views are breathtaking, the grounds are peaceful, and we felt safe throughout our stay. There was a visible security presence, and we also saw police in and around the property, which added to our sense of comfort. My children enjoyed the pool, and we also enjoyed the butterfly tour, which was a lovely experience. However, we did experience some challenges at the beginning of our stay. Our first room had issues with the air conditioning, which would not stay on properly and seemed to cause a lot of condensation on the floor. We reported the issue, and although someone was sent to address it, the problem continued the following night. We also had difficulty getting assistance from the room because the telephone was not working, so we had to go downstairs to speak with the front desk directly. At one point, we were told that the issue may have been caused by the balcony door being opened, but we had not opened the balcony door at all. The hotel did offer to move us to another room, but when we viewed that room, we noticed what appeared to be a mold issue. Additionally, the closet light in that room would not turn off unless the breaker was turned off, which would have made it difficult to sleep in complete darkness. Because of those concerns, we

Estadía muy cómoda,

Excellent service. Everyone was friendly and attentive. Lucia at the check in counter always with a smile. The chef at the breakfast omelet station, the servers at the restaurant very attentive, greeting you with a smile. Definitely a great place to stay!!

We booked this stay as a bit of an adventure and it turned out to be a very fun stay. We had planned a few activities but were caught in a great storm which dumped a lot of rain which in itself was something to see if your not from this region. A pleasant surprise I did not notice at first is that it is all inclusive which made it even more affordable.