The room was minimal. No shampoo, what was labeled as shampoo was hand soap at best. No conditioner. Pillows were lumpy. The bathroom shower was missing a door so water got all over the floor. The floors were covered in hard water stains. Not cozy, not for leisure travel and I would prefer to stay at another hotel for work as well.
The staff presence was minimal. When we arrived someone was at reception. The interaction was pleasant. We also also called 4 weeks earlier to book the hotel restaurant for an anniversary via the reception requesting a table by the window -> it was not registered. The staff at the restaurant were rude and made no effort to apologize for the mistake. They could have said sorry, but instead we felt like we were inconveniencing them by asking for what we had booked. We ended up leaving and dining nearby at Wine and Dine and cannot recommended their service more