Everything was great, staff was super friendly and accommodating, we loved our stay!

Close location to Atocha station and Prado museum.

El servicio al cliente es excelente! Nos ha gustado mucho, la cama y almohadas muy buenas, logramos descansar .

Hotel calidad, precio y buena Ubicacion 10/10.

El personal muy amable. La ubicación perfecta. La habitación amplia y bonita. Lo peor el mantenimiento de las zonas comunes del hotel

Amazing location and great property!!!

Great location for world class museums. Staff are wonderful and breakfast has good choices. We enjoyed our stay at heir junior suite.

Mejorable pasa ser un NH DE 4 estrellas

C

Belle Chambre, Bon petit Déjeuner

La ubicación es muy buena, el lugar es bonito, todo estaba muy limpio en la habitación, el servicio de Marina en recepción y la Gerente Zamorano, de primera.

Petit déjeuner avec grand choix de fruits, viennoiseries, des fruits frais, le personnel est très aimable et serviable. Préparation des oeufs, cafés et thés à la demande. Machines expresso très limitées en capacité à la cafétéria du petit déjeuner. Chambre spacieuse et très confortable, insonorisée. Climatisation non réglable mais satisfaisante.

Goos breakfast, very clean, fabulous location

Huoneissa käyttö näkyy, henkilökunta asiallisen ystävällinen, aamiainen hyvä, aamiaishuone pienehkö.

Habitación moderna con buena ubicación

Mjög ánægð með þjónustuna ,starfsfólk hjálplegt ,morgunverður mjög góður ,herbergið snyrtilegt ,okkur leið mjög vel og stutt í allt .

Our preferences were never relayed to the hotel or they misplaced it. We requested a double and had to squeeze into a single bed. There was no tv or internet the firat day. The waiter ignored us the first night and didn't provide drinks requested. Breakfast was ok next say. Redeeming feature was hotel location and night manager Wendy. She really tried to help fix the issues.

The person at the reception desk was super helpful and friendly. I would give her “full marks”, ie top score. Our only comment regards her restaurant recommendation. The only diners were tourists from the UK or the US and the food was mediocre, not the quality we expected from a more traditional Spanish restaurant. But great hotel, and great staff!

Todo bien

Nice walkable area. Across from El Prado